Customer reviews from lg.com
LG - MUSIC flow 2.1-Channel Soundbar System with Subwoofer and Digital Amplifier - Black
Average customer rating
4.1
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
35
4 Stars
17
3 Stars
7
2 Stars
1
1 Star
6
85%of customers recommend this product.
(
52 out of
61)
Customer Reviews for LG - MUSIC flow 2.1-Channel Soundbar System with Subwoofer and Digital Amplifier - Black
Customer Rating
3
I bluetooth privacy
on March 8, 2020
Posted by: Miko453
from Ny
My neighbors are free to access the Bluetooth and play their audio on my device , no way to privatize the bluetooth
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Very poor product
on January 11, 2018
Posted by: Dan47
from Topeka Ks
I have a LG oled tv andbought a LG SH2 sound bar, thinking the sound quality may not be the greatest, however it is a LG linking to a LG TV. From the start it would not link so the volume could be controlled by the magic remote. So I was forced to use the volume control for the sound bar and the TV for some time. Then about two months ago the sound bar started working as it should. Today when I was raising the sound and passed through “50” the soundbar produced a high screech sound and continues to do so. I did not expect high quality sound, however I did expect the product to work as advertised for a long time.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, January 12, 2018
That is terrible Dan47, please come talk to us on Twitter at @LGUSSupport, on Facebook at @LGUSSupport or give us a ring at 1-800-243-0000 so we can assist. ^AC
Written by a customer while visiting lg.com
Customer Rating
2
Stopped working
on July 20, 2020
Posted by: LilMarcus1221
from Peoria Illinois
I bought this less than a year ago and made sure to keep good care of it. Now the red light blinks and turns off. It will work for like 5 minutes and then turn off. The red light will just blink after that
Response from lg.comBy ^DLI, LGE Social Media, July 21, 2020
We are sorry to hear that your unit is not working properly. Understandably this is frustrating. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide a resolution. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gaild sound
from Texarkana Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Just having issues with losing sound. Then trying to get it back. I think it’s the DRC. But I am a little confused on functions
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
poor output
on November 5, 2016
Posted by: cant hear a great movie
from Tucson, AZ, United States
[This review was collected as part of a promotion.] very sad product no power what so ever . easy to set up however bad out put of sound
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
does the job well
on January 21, 2017
Posted by: juball
from ne663qd
[This review was collected as part of a promotion.] i wasn't thinking of buying a sound bar ,but my son bought me theSH2 with woofer as I like music,i could not believe the sound quality ,and fit 2 wires and plug into telly ,and away yougo brilliant ,I checked around and this was the best model for the money,the only critism is the lack of a sound level indicator but no problem,could not be more pleased thanks
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on October 28, 2017
Posted by: MrBerg
from Bellingham, WA, United States
[This review was collected as part of a promotion.] The product page states that this "100W Sound Bar" has a power consumption of "20W". The better than unity efficiency is reason enough to purchase this soundbar!
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Not as was in store
on July 19, 2018
Posted by: Krout
from Rio Vista CA
I got this product just day's ago sounds okay in cinema but during war and fights the speakers seem to pop and you can't hear voice's when volume is turned down I purchased to enjoy my movie's not happy sounded better in store
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, July 20, 2018
Hello and thank you so much for the feedback. We are grateful that you have taken the time to let us know what difficulties you are experiencing with your unit. We have forwarded the feedback over to our factory team for review. If you need assistance with troubleshooting, please give us a call at 1-800-243-0000. ^AC
Written by a customer while visiting lg.com