Customer reviews from lg.com
LG - 230W Mini System - Black
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
60
4 Stars
26
3 Stars
6
2 Stars
9
1 Star
11
80%of customers recommend this product.
(
83 out of
104)
Customer Reviews for LG - 230W Mini System - Black
Customer Rating
1
Horrible. Stopped working in 5 months
on August 4, 2020
Posted by: Calif951
from Riverside County
Even out of the box this unit had trouble connecting to bluetooth. It would quit randomly then come back on....sometimes. Now something with the equalizer has quit working and you can hear the music but the vocals sound distant or are entirely missing. Spooky piece of junk-- don't waste your money.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 7, 2020
We are sorry your unit had failed and not working as designed. This is not the quality we expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Sound just stopped
on August 22, 2020
Posted by: AdamOCal18
from Dublin, Ireland
I've been using this product since I got it over a year ago and today it just suddenly stopped producing sound at all, I went to connect my phone as usual and no sound came out, phone on max volume and speakers on normal volume, then I checked the wires for the speakers and all are connected, I switched to radio in case it was the phone and still no sound AT ALL, I even restarted the phone and the speakers and no sound
Pros: Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 24, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Sound
on September 24, 2020
Posted by: Cptrobo3016
from Essex
[This review was collected as part of a promotion.] When me & the wife listen to our music the sound changes from average sound to high, I think some songs are louder than others I dont know but I dont know why it does it
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
It's probably ok for a house or smaller rooms.
on December 10, 2020
Posted by: ten8cioustoyz
from Peoria, OR
[This review was collected as part of a promotion.] I ended up having to send it back due to the CD player didn't work ever and part of the LED display quit working. For your house or bedroom it's probably nice and would work good, but in our warehouse it didn't last long before it had issues. CD Player never worked at all.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, December 10, 2020
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home audio, please visit https://www.lg.com/us/home-audio. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Hollow sound
on December 11, 2020
Posted by: Newalbany16
from Columbus Ohio
[This review was collected as part of a promotion.] Lacks rich sounds and tones. Sounds tinny. Not enough volume for any type of party atmosphere. Ok for porch or small space listening.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 4, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
on December 12, 2020
Posted by: jimmy69
from Gilbert AZ
[This review was collected as part of a promotion.] We are so happy we bought this before the Christmas season because we have been listening to Christmas music every day as we prepare for Christmas. besides providing us good sounding music it also looks good in our family room.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Nice
on August 23, 2023
Posted by: Sparta 1 2 3 4
from Sparta Wisconsin
I hooked up two 10-inch woofers. A set of acoustic thousand watt. 4 dual high performance 150 w speakers. And split a center speaker in half just made left and right out of it 500 w. And I'm still pushing 90 decibels no distortion. It's a little awesome stereo I like it.
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: overall good radio
Verified Purchase:Yes
[This review was collected as part of a promotion.] overall it's a home run I would like to see some more adjustability in the base and treble when it comes to tuning my radio because I added additional speakers to thing works so well I actually doubled them up and it takes it with no issues thus far. I'd like to see adjustment added and a Bluetooth pairing button. this has been in my shop a few years I liked it so much I got another for my bedroom. the Bluetooth turn on feature is great. it gets locked onto a single device doesn't like to switch between Bluetooth devices but no biggie just turn it off and back on.
Written by a customer while visiting lg.com