Customer reviews from jennair.com
JennAir - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Silver
Average customer rating
4.2
(268 Reviews)
Rating breakdown 268 reviews
5 Stars
126
4 Stars
96
3 Stars
26
2 Stars
12
1 Star
8
81%of customers recommend this product.
(
207 out of
256)
Customer Reviews for JennAir - 6.4 Cu. Ft. Self-Cleaning Slide-In Electric Convection Range - Silver
Customer Rating
4
Easy to use
on March 26, 2022
Posted by: Doc 23
from Marysville Ohio
Length of ownership:1 month
[This review was collected as part of a promotion.] Last one lasted for 31 years hope to get another 31
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Glass top already ruined 1st time cooking boiling
on March 19, 2022
Posted by: Abrosius3
from Wa
Length of ownership:1 month
[This review was collected as part of a promotion.] Glass stop won’t clean. I boiled water for noodles and it boiled over. I can’t clean the spot and tried cleaning product
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Response from jennair.comBy Teresa, Social Care, March 24, 2022
We are truly sorry to hear you are having an issue with cleaning your Whirlpool appliance. Please email us at canadasocial@whirlpool.com and provide the best contact number for you as well as your service address including postal code and the serial and model number of the unit. We will be happy to look into this for you. Regards! -Teresa
Written by a customer while visiting jennair.com
Customer Rating
5
Styling and compact
on March 16, 2022
Posted by: Butch13
from Sacramento, Ca
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] We've owned a Jenn Aire since 1988. It had the grill and we loved it.
Pros: Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Beautiful stove
on March 13, 2022
Posted by: Margie
from Easley sc
Length of ownership:1 month
[This review was collected as part of a promotion.] Was a nightmare to install. A stove should not be that hard. Directions were not in right order. A lot of the installation should have been done at the factory. We already had a jenn-air stove before so it should not have been completely different.
Pros: Attractive Design
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Very nice range
on March 10, 2022
Posted by: Cat friendly
from St. Louis, MO
Length of ownership:3 months
[This review was collected as part of a promotion.] It took a bit to get the downdraft blower fitted and the outlet up to date but all working now and LOVE this range. Except the control panel the cat keeps walking on. But that is a re-training issue since we did not have a working cooktop/stove for months!!
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Uneven browning and delivered defective
on March 8, 2022
Posted by: Nyc transplant
from Delray Beach
Length of ownership:3 months
[This review was collected as part of a promotion.] Waited months for this overpriced appliance that isn’t nearly as good as my former head oven that browned every. To top it off, the glass cooktop was uneven and I had to wait three weeks for a repair on an uneven glass cooktop. Very disappointed.
Pros: Attractive Design, Easy To Use
Cons: Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
Great Features
on February 28, 2022
Posted by: Michelle
from Oregon
Length of ownership:3 months
[This review was collected as part of a promotion.] Our new Range is Beautiful. I would have given 5 stars but because of the problems I'm having. First of all I don't like the black, would rather have a white cook top. The instructions say to clean up spills immediately. By the time it's cool enough to scrape the spills they have already baked in and neither the scraper nor the Affresh Cleaner work to get the burned in spill cleaned. It's upsetting to look at these spills and not be able to get them clean. I have a deep scratch because I dragged a skillet on the burner while cooking. Now I have to take extreme caution when cooking, making sure I move my pots and pans very carefully so as to not damage the cook top. I shouldn't be intimidated and afraid to cook on my brand new stove! I'm so upset because I now have a deep scratch and burned in spills on my brand new range! Because it's black and stainless steel I find I'm having to clean it constantly. I love cooking but since I got my new range, it has taken the joy out of cooking for me because I have to watch every move I make when I'm cooking. I wish I had my old stove back; I believe it was the original stove from when the house was built in 1977. We've been in this house since 2014 and I loved my Old Jenn-Air Downdraft. Our new range is absolutely beautiful and I'm very proud of it but I would never have another one. Sorry. :( I would send pictures but I'm not computer savvy enough to know how to do it.
Pros: Attractive Design, Compact
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
Downdraft works well, but cleaning is difficult
on February 27, 2022
Posted by: Nikki48
from Long Beach, CA
Length of ownership:3 months
[This review was collected as part of a promotion.] The downdraft feature solves a problem in our kitchen island cooking area. But the glass top is impossible to keep clean without scrubbing and at the end of every use! Otherwise, anything left on the top, even just a drop, will keep accumulating more dirt and will be almost impossible to remove.
Pros: Attractive Design, Easy To Use
Cons: Difficult To Clean
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com