Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Preserva Food Care System - Black Stainless
Average customer rating
3.9
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
35
4 Stars
16
3 Stars
12
2 Stars
3
1 Star
7
71%of customers recommend this product.
(
47 out of
66)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Preserva Food Care System - Black Stainless
Customer Rating
5
Waited a Year
on August 24, 2021
Posted by: Lee Burns
from Lake Placid Fl,
[This review was collected as part of a promotion.] One year almost to the day! Glad I waited, panel ready built in 84” beauty, first one I bought in 1999, space is huge, bottom freezer designed by a engineer who did a fantastic as to lay out.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Really love the new refrigerator
on June 4, 2018
Posted by: Impressed 1234
from Pa
Gender:Male
[This review was collected as part of a promotion.] I bought it a month ago and it is the first new refrigerator in 30 years. Hopefully this will last as long
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love This Refrigerator!
on December 31, 2018
Posted by: Vickie0118
from Scottsdale, AZ
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this refrigerator! It has ample storage and love all the features. So happy I chose this unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It’s a fridge
on January 4, 2019
Posted by: Replacement envy
from Boston
Gender:Female
[This review was collected as part of a promotion.] Disappointed with interior lack of space, this is a built in but doesn’t hold anywhere near my Sub Zero in same slot
Somehow the interior is divided up poorly
Freezer as well
Somehow the interior is divided up poorly
Freezer as well
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful design
on August 22, 2019
Posted by: J C B
from Massachusetts
Gender:Male
[This review was collected as part of a promotion.] I bought this KA built-in to replace an aging SubZero built-in. Features are all I expected and the design enhances my kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the look,
on August 29, 2019
Posted by: mombar
from Telford, TN
Gender:Female
[This review was collected as part of a promotion.] My kitchen has a completed look. As it is open to the dining and living rooms, the panels make a huge difference.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do NOT buy the panel ready version of this fridge.
on January 22, 2020
Posted by: kjmotz
from Medicine Hat, AB
It's a nice enough fridge regarding features and build quality, however, installation is a complete nightmare. This fridge is not counter depth and does not "seamlessly integrate into your cabninets like it claims. It will stick out and will not look seamless at all. If you want to hide your fridge or blend smoothly into your cabinets stay far, FAR away.
We're a new build, so had a fresh start and blank slate.Our installer spent hours on the phone with Kitchen Aid and even had the manuals. We did everything we could to prepare and were told many times that this would work and it simply does not. Nothing is flush, nothing lines up, and the fridge is ultimately desinged to stick out. This is not the fault of installer, this fridge is simply not designed to achieve the look it claims to give you. Unlike other integrated units that are properly designed, this will not give you the look you want.
Given how expensive this fridge is, and how unhelpful support has been, we have to stick with it and are now completely redesiging a section of our fully installed kitchen. It's a nightmare. Please do yourself a favor and keep shopping if you're looking for a seamless, integrated, panel fridge experience -- this is not the fridge you're looking for.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy SMITM61, CA SOCIAL CARE, January 22, 2020
Hey, kjmotz! Oh no! We are terribly sorry to hear about your experience with KitchenAid appliances. We always aim for the best, and to hear you have not had a pleasant experience is concerning. Please send us an email to CanadaSocial@KitchenAid.com along with model, serial, best contact number, and Review ID 228629133 Thank You, -Maddie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect
on February 26, 2020
Posted by: Janet208
from Kailua Kona
[This review was collected as part of a promotion.] Love all of the compartments. Freezer is a great size!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com