Customer reviews from frigidaire.com
Frigidaire - 30" Induction Cooktop - Stainless Steel
Average customer rating
4.3
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
62
4 Stars
14
3 Stars
1
2 Stars
6
1 Star
6
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Frigidaire - 30" Induction Cooktop - Stainless Steel
Customer Rating
4
My First Induction Cooktop - And Wow, I'm Impressed!
on November 28, 2024
Posted by: whd5015
[This review was collected as part of a promotion.] I'm so glad I finally made the switch to induction cooking! This Frigidaire 30-Inch Induction cooktop has completely transformed my kitchen experience. It’s very aesthetically pleasing to look at – sleek and modern, and it gives my kitchen a real upgrade. Was pretty easy to install in the same spot that housed our previous electric stovetop.
This thing heats up so fast, it's amazing. Boiling water is practically instant now, and I love how responsive it is when I need to adjust the temperature. The knobs are a dream to use – so much better than those touch controls that never seem to work when my hands are wet (which is always!).
And can we talk about how easy it is to clean? Seriously, a quick wipe and it's spotless. No more scrubbing at baked-on spills! The bridge element, which basically bridges the left two burners, is perfect for when I'm using my big griddle pan for pancakes and steaks.
Now, here's the one thing that's a bit of a head-scratcher: I've noticed that when I use a power level above 7.5, some of my cookware starts to vibrate. It's not a deal-breaker, but it's definitely noticeable. And it's not just with one particular brand – I've tried three different cookware brands, and they all do it. It seems like maybe this is just something that happens with induction cooktops in general.
Overall though, I'm absolutely thrilled with this cooktop. If you're thinking about making the switch to induction, I highly recommend this Frigidaire cooktop. You won't be disappointed!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good not great - needs some engineering work
on October 5, 2022
Posted by: seedorfj
[This review was collected as part of a promotion.] So far the unit has been doing great but there are a few odd things you should know before you buy.
1.) There is not infinite control, its just increments of 0.5 up to 10.
2.) There is a long 1-2 second delay from when you stop turning the knob to when the unit actually adjusts the power. If you turn from 10 down to 3.5 for example, it will take you about a second to get it adjusted to what you want, then it takes another 2 seconds before the unit responds for a total of 3 seconds to respond to a temp change. Touch screen units are way faster than this.
3.) I haven't been able to test any other induction cooktops but this one needs a really heavy pan to put out full power. The biggest burner is limited to 1900 watts or so for a carbon steel pan or a laminated pan. I can only get more power with a heavy thick cast iron pan.
4.) My biggest burner more or less flat-lines from the 2 to 5 setting.
1.) There is not infinite control, its just increments of 0.5 up to 10.
2.) There is a long 1-2 second delay from when you stop turning the knob to when the unit actually adjusts the power. If you turn from 10 down to 3.5 for example, it will take you about a second to get it adjusted to what you want, then it takes another 2 seconds before the unit responds for a total of 3 seconds to respond to a temp change. Touch screen units are way faster than this.
3.) I haven't been able to test any other induction cooktops but this one needs a really heavy pan to put out full power. The biggest burner is limited to 1900 watts or so for a carbon steel pan or a laminated pan. I can only get more power with a heavy thick cast iron pan.
4.) My biggest burner more or less flat-lines from the 2 to 5 setting.
Here is the output in watts for each setting on a cast iron skillet (measured at my electrical panel):
Low - 150 watts (intermittent pulses)
1.5 - 250 watts (intermittent pulses)
2.0 - 350 watts (intermittent pulses)
2.5 - 380 watts
3.0 - 380 watts
3.5 - 380 watts
4.0 - 380 watts
4.5 - 385 watts
5.0 - 400 watts
5.5 - 500 watts
6.0 - 640 watts
6.5 - 810 watts
7.0 - 940 watts
7.5 - 1075 watts
8.0 - 1180 watts
8.5 - 1325 watts
9.0 - 1480 watts
Hi - 2513 watts
PowerBoost - 3750 watts
Low - 150 watts (intermittent pulses)
1.5 - 250 watts (intermittent pulses)
2.0 - 350 watts (intermittent pulses)
2.5 - 380 watts
3.0 - 380 watts
3.5 - 380 watts
4.0 - 380 watts
4.5 - 385 watts
5.0 - 400 watts
5.5 - 500 watts
6.0 - 640 watts
6.5 - 810 watts
7.0 - 940 watts
7.5 - 1075 watts
8.0 - 1180 watts
8.5 - 1325 watts
9.0 - 1480 watts
Hi - 2513 watts
PowerBoost - 3750 watts
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 6, 2022
Thank you for sharing your experience with your cooktop, Seedorfj. We appreciate your detailed feedback on using the controls and it hasn't gone unnoticed. Using proper cookware is essential for the best cooking results, such as a heavier high-quality stainless steel, that is magnetic. You may locate these details on pages 6 and 7. If you may have any additional concerns, please feel free to contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
Doesn’t sit flush
on April 27, 2023
Posted by: Janifrazzz18
Product doesn’t sit flat because one of the brackets attached to the cooktop sticks out farther than the rest. Frigidaire sent a repair man who as soon as he walked in said he couldn’t do anything about it. He sent pics to the company and says they would contact me. I’ve never heard from anyone. I love the product. Just sucks to have a brand new kitchen and a wonky cooktop that everyone can see us not sitting flush on the counter. Our contractor said the bracket is like permanently attached to the cooktop. For as much as we paid it should be perfect. Very disappointed in the customer service.
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 28, 2023
Hello Janifrazzz,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, however for this case we would advise to reach out to the installer who installed this unit as they're the one who will change the position of the cooktop so that it will sit flat. Moving forward, if you need any other assistance or concern, you can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, however for this case we would advise to reach out to the installer who installed this unit as they're the one who will change the position of the cooktop so that it will sit flat. Moving forward, if you need any other assistance or concern, you can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Convection convenience with gas like power
on December 15, 2019
Posted by: MayaWS
Love, love this cooktop! I was used to gas. When with bought a condo I had to change to electricity. The regular cooktop just did not have enough power!
I switched to this convection powerhouse! What a joy to cook with. It is intuitive and very responsive!
I switched to this convection powerhouse! What a joy to cook with. It is intuitive and very responsive!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Impossible to find a manual; makes hideous high-pitched noise
on April 16, 2023
Posted by: ProfChef
My contractor installed my stovetop and failed to leave me the manual. It's been 45 minutes of fruitless, circular online searching and still no manual in English can be found so I don't know how to use the more advanced functions or troubleshoot the product. Frigidaire wants me to register the product - using the serial. number, which cannot be seen on the product itself once it has been installed. Using it, every time I turn a burner on to cook, the stovetop makes a hideous, high-pitched noise that is painful to my nervous system. There was no warning that the unit would make a noise like this when purchasing it. Contrary to the marketing materials, the stovetop remains hot for some time after use - not a deal breaker, but it makes me wonder what else they aren't telling me. All in all, I'm distressed at the lack of information and the functioning of the stovetop. I will return it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, April 18, 2023
Hi Murray,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of the issues that you're having with the noise. Please be look out into an email with your Manual and To discuss this further with the noise issue. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of the issues that you're having with the noise. Please be look out into an email with your Manual and To discuss this further with the noise issue. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on December 21, 2016
Posted by: MG08
from Dallas, TX, United States
[This review was collected as part of a promotion.] Have had this for a month now and it is better than advertised. The power boost for boiling is a great feature. I no have the ability to cook just like using a gas range without converting over to gas. The precision heating is the key.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes life easier
on February 15, 2017
Posted by: KChes
from Houston, TX, United States
[This review was collected as part of a promotion.] The styling is beautiful in our kitchen. Cooking on it is a breeze. Great technology built in, easy to clean. Have had many compliments.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Induction 30” cooktop
on September 2, 2018
Posted by: Jeff1979
from Deerwood MN
[This review was collected as part of a promotion.] We used the stove for 2 months and it has performed well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com