Customer reviews from frigidaire.com
Frigidaire - Professional 30" Induction Cooktop - Stainless steel
Average customer rating
4.3
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
62
4 Stars
14
3 Stars
1
2 Stars
6
1 Star
6
100%of customers recommend this product.
(
11 out of
11)
Customer Reviews for Frigidaire - Professional 30" Induction Cooktop - Stainless steel
Customer Rating
4
Good but not great
on November 3, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] It does not provide the even heat distribution it claims and I have to turn pans around during cooking to keep one side from burning. It does bring small pans of water quickly to a boil, but not larger pans.
Written by a customer while visiting frigidaire.com
Customer Rating
2
A terrific induction cooktop, when it works
on November 9, 2020
Posted by: Anonymous
Bought this May 2019. Had all the features I wanted and none of the useless bells and whistles I did not want. Installed easily and cooked wonderfully. Still does! Unfortunately, the right-hand burner partially failed within 6 months and was replaced under the manufacturer's warranty. Now that replacement burner has also failed less than a year later and must be replaced again. This will be covered by the SquareTrade warranty I purchased The burner failure is odd. It *does* heat but at a very low rate. Takes about 15 minutes to bring a pot of water to a very gentle boil and never goes beyond that. Left-side burner bring the same pot with the same amount of water to a furious boil in about 2-3 minutes. I believe the right burner will continue to fail so I expect to face a full burner replacement repair every year or so. I have heard from service techs that this is a common problem with Frigidaire induction cooktops.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Satisfied
on October 16, 2021
Posted by: Fred in Raleigh
[This review was collected as part of a promotion.] I've had this cooktop for about 4 months, and so far I am very pleased. No problems. I was worried about reviews that said pan size was very critical, but my new Circulon 13-piece non-stick set has worked just fine. They heat up quickly, and when turning off the heat, boiling stops almost immediately. On the large burner, the heat seems to go evenly all the way to the edge of my 12" pan. All pans seem to heat evenly.
I purchased this particular product because as far as I know, Frigidaire is the only company that makes an induction cooktop with knobs on the front. I really dislike those surface controls where your finger better line up exactly, but in my case it was also because my wife is blind and needs a physical knob. You don't need to worry about kids turning on burners, because unless there is a pan on the cooktop, it won't heat up.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Having a few problems
on April 3, 2022
Posted by: Bill_in_the_Keys
This unit replaces a Bosch induction cooktop that went haywire. After installation it worked for a while then started beeping and displaying error code 020 that wasn’t in the manual. Called an electrician to review the wiring and power - everything is as it should be. Still wrestling with the problem.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, April 4, 2022
Hello,
We apologize for your experience with your cooktop. We want to get you back cooking right away. The error that you are receiving is a communication error. Most times doing a power reset should clear the message. However, should you still need assistance, we'll be happy to help schedule service for your appliance. Please come chat with us here Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We apologize for your experience with your cooktop. We want to get you back cooking right away. The error that you are receiving is a communication error. Most times doing a power reset should clear the message. However, should you still need assistance, we'll be happy to help schedule service for your appliance. Please come chat with us here Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love-love-love!
on May 12, 2022
Posted by: kwiles
[This review was collected as part of a promotion.] Biggest plus is how quickly water boils on this cooktop (we upgraded from a standard coil electric cooktop), but we have been extremely impressed with the range of cooking temperatures, efficiency of the bridging element for larger cookware, and the ease of cleaning the surface. It pairs beautifully with a telescopic downdraft exhaust fan system.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Defective. Many similar stories out there.
on January 6, 2023
Posted by: Travis4651651698465
This is a very poor quality cooktop. It broke after 8 months, was fixed, and broke again after 3 uses. The repair company says these are all defective and there is no way to fix it. It will continue to break. I want Frigidaire to refund me or offer an exchange for another type of cooktop. Plus: Why do I have to turn off ad blockers to review?
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 9, 2023
We are terribly sorry to learn this has been your experience. This is certainly not the first impression we were wanting to make. When you have a moment, please connect with us directly so we may review these concerns and work on a resolution together. .
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
My wife loves it
on April 21, 2023
Posted by: ncponder
[This review was collected as part of a promotion.] This cooktop replaced an older radiant style cooktop. The difference in cooking is night and day. And control for heat is very even and infinitely adjustable. Heating the whole pan allows for amazing simmering and when you need to sear something it comes to temp rapidly and evenly. The best part is with induction cooking there is little to no burned food on the cooktop and it’s very easy to clean. All in all very pleased with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice to have knobs
on July 4, 2023
Posted by: Cookingwogas
[This review was collected as part of a promotion.] One of the primary reasons we bought this model over other induction cooktops is because it has knobs to set the temps instead of a touch screen. We find knobs easier to use and more reliable. I wish the markings for where to place the pans were more visible. It is difficult to see them without turning on a cooktop light.
Written by a customer while visiting frigidaire.com