Customer Reviews for Sony - 77" Class - OLED - A1E Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
5
You will be amazed at the picture quality
on November 27, 2019
Posted by: Gar
from Langley, BC
All around great product. The only shortfall is the ARC has not see the Firmware to upgrade to eARC. Sony, may or may not do this so if you expect ATMOS streaming from your favourite sites like Netflix and Prime, you won't get it. You best buy the 900G otherwise you need another piece of equipment like Apple Play.
I'm very pleased with this tv. So much so, that I haven't bothered to mess with the settings, just change the presets, which work excellent. I spent hours trying to get my 2016 samsung 4k hdr tv to look good and not hurt my eyes with it's overly bright sdr and washed out hdr. Unfortunately i could never get it to look good and not cause eye strain and dizziness.
This time around, after spending a little extra than intended on a brand known for image quality, happiness has been achieved for me with this tv. No more eye strain and headaches, just a beautiful picture to enjoy. Will be buying only a Sony tv from now on.
Although I’ve only had the TV for about a week it is a huge improvement to what we had before. Loving the picture and how easy it is to use.
Couple points to make. Wish the remote was RF instead of IR and I wish it was easier to plug in HDMI cords when the tv is hung on the wall. The HDMI ports on the back of the tv are recessed which make it a little difficult.
Bluetooth communication is really bad. The connectivity is with Sony devices only. If you want to connect to let say a Bose speaker or any other brand the software won't allow it. I already confirmed with Sony customer service.
You should be aware that if you have a problem and your warranty has expired you will be forced to throw the equipment out. $3500 for a 75" set that only lasted 19 months and now it's garbage should never happen. Sony does not care to help in any way. They have no authorized service anymore. It's sad and pathetic. Don't do what i did. Just buy from any other manufacturer.