Customer reviews from startech.com
StarTech.com - USB 3.1 2-Bay Drive Enclosure for 2.5" Hard Drives and Solid State Drives - Black
Average customer rating
2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
3
Customer Reviews for StarTech.com - USB 3.1 2-Bay Drive Enclosure for 2.5" Hard Drives and Solid State Drives - Black
Customer Rating
5
Super fast Data Transfers, True USB 3.1 raid drive
on May 2, 2018
Posted by: StevenA2
Using XPS 8930, 2xSSDs in Raid 0, large files; Write all day long at 500MB/sec, read 700MB/sec the limited only by the desktop. Excellent external Raid enclosure for two SATA drives.
Written by a customer while visiting startech.com
Customer Rating
1
Slow on USB 3.0
on March 24, 2018
Posted by: Microking4u
Should be getting close to 1Gbps with 2x SSD drives Raid 0, only getting around 250Mbps transfer speeds on USB 3.0. Disappointing!
Written by a customer while visiting startech.com
Customer Rating
2
Worked great for a lil bit
on July 23, 2021
Posted by: derikdark
Bought this a few months ago, almost a year and it worked great. Now it does not show up when I plug it in no matter what I do with it. (Windows 10, Windows 11). At first every time I plugged it in my mouse cursor would creep all over the screen. As soon as I unplugged this device my cursor would go back to normal. THERE ARE NO DRIVERS THAT I CAN FIND!
Response from startech.comBy Barrington, Customer Support, July 27, 2021
We apologize that this drive enclosure is not working as expected on your Windows device.
This is not expected behaviour for this enclosure. One of our technical advisors will be reaching out to offer assistance.
This is not expected behaviour for this enclosure. One of our technical advisors will be reaching out to offer assistance.
Written by a customer while visiting startech.com
Customer Rating
1
Not a great experience so far...
on December 7, 2022
Posted by: 501Merritt
Shipped with either wrong power supply, or they changed the plug on the body of the unit and didn't notify the people adding the power supply to change the plug. Either way....unit not usable. Replacement on the way.
Response from startech.comBy Atha, Customer Support, December 7, 2022
Thank you for taking the time to leave a review for our S252BU313R. We are sorry to hear that you experienced difficulty with S252BU313R. I see that you have spoken with our Technical Advisors and we have recommended replacing the unit. If you require any assistance, we have phone support (1 800 265 1844) available, or you can connect with us via live chat.
Written by a customer while visiting startech.com
Customer Rating
1
Loosing data between PC's
on January 15, 2023
Posted by: Peeps
I have been using S3520BU33ER for many years between home and work as common drive. I bought a S252BU313R and fitted 2TB hard drives. If I work at home and then take the hard drive to work the next day, the files created at home show but will not open and then promptly disappear. They cannot be seen on my home or work PC-gone. I even bought a new DELL for home, thinking it might be the PC, and the same thing happens. I have lost all confidence in the product. Is it hardware, firmware, TRIM?
Response from startech.comBy Atha, Customer Support, January 16, 2023
Thank you for taking the time to leave a review for our S252BU313R. We are sorry to hear that you experienced difficulty with S252BU313R as this is not expected behavior for our enclosure. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com