Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S5 Mini - Black
Average customer rating
3.7
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
4
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
1
77%of customers recommend this product.
(
10 out of
13)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S5 Mini - Black
Posted by: warranty
Verified Purchase:Yes
didn't come with no screen protector would be better off charging a little more and including one.
Pros: Durable
Cons: no screen protector
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Missing
on May 1, 2015
Posted by: Outdoornc
Gender:Male
The case is a good way to protect your phone, but the Case is not worth buying without a holster!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: GAJ05
Verified Purchase:Yes
The case itself is very functional, however the screens are left exposed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dodd5269
Verified Purchase:Yes
No screen protection dropped phone 2 feet off ground landed face down an screen broke
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 22, 2015
Hi Dodd5269,
We are truly sorry to see that your phone took a spill and emerged with a cracked screen. Protection is our number one priority, and we put forth every effort to ensure that we are providing the best cases available. Unfortunately, every situation is unique and we are unable to guarantee an incident will result with a favorable outcome. Although or warranty does not extend to your electronic device, we would very much like to offer you a new OtterBox product. Please give our friendly Otters a quick call at your convenience and we’ll be happy to set this up.
Sincerely,
OtterBox Customer Service Team
We are truly sorry to see that your phone took a spill and emerged with a cracked screen. Protection is our number one priority, and we put forth every effort to ensure that we are providing the best cases available. Unfortunately, every situation is unique and we are unable to guarantee an incident will result with a favorable outcome. Although or warranty does not extend to your electronic device, we would very much like to offer you a new OtterBox product. Please give our friendly Otters a quick call at your convenience and we’ll be happy to set this up.
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: nwroth
Verified Purchase:Yes
So far so good on this case. I haven't dropped the phone yet, so can't review it for that. I was less than thrilled to get a smartphone, but this case seems to be keeping the darn thing safe.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 14, 2015
Hey Nworth,
Don’t worry about putting up a review on drop-protection – it’s just as well that you’re not letting your smartphone fly all around! Of course you’re not seeming too excited by your new technological device, so we’ll see how long that lasts. Ha.
At any rate, we’re glad to see everything is going well thus far. If you run into any trouble with the case, just give our friendly Otters a call at 1-855-688-7269.
Cheers,
OtterBox Customer Service Team
Don’t worry about putting up a review on drop-protection – it’s just as well that you’re not letting your smartphone fly all around! Of course you’re not seeming too excited by your new technological device, so we’ll see how long that lasts. Ha.
At any rate, we’re glad to see everything is going well thus far. If you run into any trouble with the case, just give our friendly Otters a call at 1-855-688-7269.
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com