Customer reviews from sony.com
Sony - Walkman NW-WS623 4GB* In-Ear MP3 Player - Black
Average customer rating
3.1
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
9
4 Stars
2
3 Stars
7
2 Stars
4
1 Star
6
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Sony - Walkman NW-WS623 4GB* In-Ear MP3 Player - Black
Customer Rating
1
stopped charging all of the sudden
on February 23, 2021
Posted by: Fmh78
stopped charging all of the sudden, i rinse it after pool, i dont over charge, just stopped charging, tried all trouble shoot nothing works, had it for like 13-14months only and i dont use it every day
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
Expected More
on May 12, 2020
Posted by: Darshancmd
Gender:Male
I Brought the Walkman series in a duty free shop in Bangkok airport. The expectation from Sony was really high for me. Even the shop guy convinced me to buy Sony. But now I feel there are three major issues with it...
1) The inner ears start hurting so badly that after maximum an hour its a battle to wear it for more longer time. mostly like Pain vs need kind of a scenario.
2) The battery capacity of the Walkman is quite poor, hardly 2.5-4hrs backup.... depending on the mode... if on Bluetooth its just 2.5hrs otherwise it might go up to 4 hrs.
3) The sound output is not that great.
1) The inner ears start hurting so badly that after maximum an hour its a battle to wear it for more longer time. mostly like Pain vs need kind of a scenario.
2) The battery capacity of the Walkman is quite poor, hardly 2.5-4hrs backup.... depending on the mode... if on Bluetooth its just 2.5hrs otherwise it might go up to 4 hrs.
3) The sound output is not that great.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 16, 2020
Hi Darshancmd, Greetings and thank you for your message. On this site, we are able to provide assistance for customers in North America. For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Erin
Written by a customer while visiting sony.com
Posted by: musty
Gender:Male
Verified Purchase:Yes
sound quality is good wish more sound power.ıs there any way to increase sound volume more
Response from sony.comBy Sony North America Customer Support, July 11, 2017
Hello musty, Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
Written by a customer while visiting sony.com
Posted by: TomHuang3
Gender:Male
Verified Purchase:Yes
Very good quality. Wish there is a way to set default equalization for playback.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Annoying Chirp, Squeak
on October 8, 2018
Posted by: jb48
Gender:Male
This is my third pair of Sony waterproof headphones. I love the concept and use them frequently in the pool and hot tub. However, my latest pair(NW-WS 623) has developed, after less than a year, an annoying chirp or squeak during playback. I've tried resetting several times and this worked once for a short period. So 2 stars is only for this particular set. The previous 2 get 5 stars.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 9, 2018
Hello jb48, we do apologize for the inconvenience. You may visit the links below and follow the troubleshooting steps to isolate the issue:
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272135.html
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272138.html
Regards, _Bob
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272135.html
https://helpguide.sony.net/dmp/nwws620/v1/en/contents/TP0001272138.html
Regards, _Bob
Written by a customer while visiting sony.com
Customer Rating
5
An amazing product
on May 30, 2019
Posted by: Craig54
Gender:Male
I purchase this product about a month ago and must say I truly love this product, I use this product on my daily walk and love the fact that I can listen to my music without having to carry my phone with me
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Mann143
Gender:Male
Verified Purchase:Yes
i bought NW-W623 ON 25MAY2018 just fell in love with the design and color.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Please sell Remote control - separately!
on December 11, 2018
Posted by: Sithartha
Gender:Male
It happens, You can loose Remote control, but there is no options to buy another one??? You have to buy another Walkman and 16 GB (the most expensive) to get Remote control - this is not customer friendly option.
12 Hours of playing - never got this much.
Anyway, I would say these Walkman's is the best solutions for sport activities (running, cycling, swimming) - But take another Walkman with you, in case the battery expires.
12 Hours of playing - never got this much.
Anyway, I would say these Walkman's is the best solutions for sport activities (running, cycling, swimming) - But take another Walkman with you, in case the battery expires.
Written by a customer while visiting sony.com