Customer reviews from danby.com
Danby - Wine Cabinet
Average customer rating
4.2
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
13
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for Danby - Wine Cabinet
Posted by: Chica
from Atlanta, GA
Verified Purchase:Yes
Great wine cooler. Holds a lot. If you don't like the backlight, you can turn it off. I received it as a housewarming gift.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, November 23, 2021
Hi Chica,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: SOHO
from New York
Verified Purchase:Yes
Love the blue light that you can turn on or leave off . Keeps our drinks at the perfect temp. This is our second purchase fort one lasted over 8 years and it is narrow enough to replace one kitchen cabinet under counter
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, November 23, 2021
Hi Soho,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Regards,
Earl
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: themagone
from chicago, il
Verified Purchase:Yes
Exceellent capacity in a compact design. Holes 36 bottles whereas previous Cusinert held 32 for no meaningful difference in dimensions. Really keeps temperature where I want it. Also, a good value for the price. Well made. Looks beautiful. I use two, stacked, one for white wine at 40 degrees and one for red wine at 55 degrees. No complaints.
I would recommend this to a friend!
Response from danby.comBy Earl, Customer Service, February 1, 2022
Hi,
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Vinny
Verified Purchase:Yes
The cooler became too cold for wine even after setting to the lowest temperature.
No, I would not recommend this to a friend.
Response from danby.comBy Customer Service, March 8, 2021
Hi Vinny,
Let's check on what might be causing this. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/.
Regards,
Earl
Let's check on what might be causing this. Please reach out to our customer service team so we can make this right. For a quicker response, please email us at consumerservice@danby.com or fill in your information at https://www.danby.com/support/.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Looks good in our new bar
on May 23, 2023
Posted by: Jamie1994
from Montana
I just redid out basement to include a bar, and I used this wine cooler. Works great.
Response from danby.comBy Earl , Customer Service, July 5, 2023
Hi Jamie1994,
Thank you for your fantastic 5-star review! We're thrilled to hear that our wine cooler is not only functioning great but also adds a stylish touch to your new bar. It's wonderful to know that our appliance is meeting your expectations and complementing your basement renovation.
Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Best regards,
Earl
Thank you for your fantastic 5-star review! We're thrilled to hear that our wine cooler is not only functioning great but also adds a stylish touch to your new bar. It's wonderful to know that our appliance is meeting your expectations and complementing your basement renovation.
Welcome to the Danby family of products! We hope you will continue to support our products for many years to come.
Best regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
2
Terrible Wine cooler
on August 5, 2024
Posted by: Frog156
from Idaho
The temperature control does not set a constant temperature. At the near off position the cooler continues to chill. The cooler is only 2 days old.
Response from danby.comBy Earl, customer service, December 18, 2024
Hello,
Thank you for sharing your experience. We understand how important proper temperature control is for your wine cooler, especially when it's new. Temperature fluctuations can sometimes occur due to the initial setup or ambient conditions. We recommend checking that the cooler is positioned in a stable environment away from heat sources.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Thank you for sharing your experience. We understand how important proper temperature control is for your wine cooler, especially when it's new. Temperature fluctuations can sometimes occur due to the initial setup or ambient conditions. We recommend checking that the cooler is positioned in a stable environment away from heat sources.
If you need further assistance, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com