Customer reviews from Samsung US
Samsung - Refurbished Galaxy Tab E Lite 7" 8GB
Average customer rating
4 out of 5
4
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
25
4 Stars
14
3 Stars
3
2 Stars
2
1 Star
6
77%of customers recommend this product. 
(
37 out of 48
)
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Customer Reviews for Samsung - Refurbished Galaxy Tab E Lite 7" 8GB
Customer Rating
1 out of 5
1
Can't even do most basic tasks
on September 24, 2019
Posted by: Slacker
from Columbus ohio
Expertise:Expert
Terrible device to be honest I don't even know why they are selling it it doesn't even have enough power for you to use Twitter or Facebook smoothly all videos are choppy it's pathetic and sad
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
SLOW
on July 13, 2020
Posted by: Anonymous
i have used a number of different tablets and this has been by far the worst tablet. i am a heavy user of netflix and amazon video. this tablet is nearly impossible to use with the prime app. it crashes constantly when simply trying to load the app. i got this as a gift, if i had known i would have exchanged it.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy ChrystelSamsung CareMarch 31, 2022

Hi Jessica,


Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Tab E Lite is running slow, and the application crashes. We understand how essential it is to have your device work at optimal performance to maximize its potential. Please know that we are continually improving our services, and your feedback is vital to that process.


Please visit this link below to manage apps on your Galaxy tablet:
https://www.samsung.com/us/support/answer/ANS00078952/

Another is to check for a software update on your Galaxy tablet:
https://www.samsung.com/us/support/answer/ANS00077582/

Also, here's a link with issues about the "Apps crashing or not working on your Samsung tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001496/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144355290

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
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