Customer reviews from bose.com
Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Average customer rating
4
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
146
4 Stars
30
3 Stars
26
2 Stars
16
1 Star
33
Customer Reviews for Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Customer Rating
5
Revolve is Great!
on January 6, 2020
Posted by: FERNANDO
Gender:Male
Length of ownership:1 month
I bought this a month ago, And I am very happy that the sound is great, BOSE is always the best quality in power and sound exigence
Written by a customer while visiting bose.com
Customer Rating
3
Where’s the bass?
on January 5, 2020
Posted by: Lover of Music
Gender:Female
Length of ownership:1 month
Great... But, not what I expected. I am unable to find out how to adjust the bass. It sounds a little ‘airy’. I have used various music files and music apps and I need more bass. Lastly, the volume is not loud as I need.
Written by a customer while visiting bose.com
Customer Rating
5
Sounds great!
on January 4, 2020
Posted by: Pitts
Gender:Male
Length of ownership:1 week
We bought one for our Grandson for Christmas, liked the sound, and ease of use, so much, we bought one for ourselves!
Written by a customer while visiting bose.com
Customer Rating
2
Great sound-Noticeable Video Audio Lag
on December 29, 2019
Posted by: fbsdmd
Gender:Male
Length of ownership:1 month
I bought this speaker to use in giving presentations with my laptop. These presentations include videos. There is a very noticeable lag between the video and the audio. Although the audio is great, this makes the speaker essentially unusable for the purpose. I searched for a solution on the internet and found that this problem is unsuccessfully addressed at the Bose community forum. I also have a Bose Micro that does not have noticeable lag.
Written by a customer while visiting bose.com
Customer Rating
1
Simple set up; terrible sound
on December 28, 2019
Posted by: dogdays
Arrived last night. Set it up immediately, eager to get it going (for reasons I explain below). The sound was shockingly bad - tinny and approaching distorted, both with songs played at a modest sound and with voice (podcasts). I immediately unpaired it -- which it wouldn't accept without a comment. "Bluetooth is no longer paired with [your] iPhone." And then it kept commenting, "Bluetooth is ready to pair. Bluetooth is ready to pair. Bluetooth is ready to pair."
So this is a total fail and I'm really disappointed and looking for suggestions. Here's the need I'm trying to fill:
I purchased a Soundock portable system either 9 or 10 years ago and it has served me so well. But my iPod of the same age is finally crapping out on me, and, of course, iPhones no longer can slip into that size dock nor do they have audio inputs.
What did I love about the Soundock?
That the sound packs a clear, beautiful, loud punch for such a small device. I use it in my bedroom, which is pretty spacious and doubles as my exercise room (including with an exercise bike) and man, I can blast the sound, which I love.
That it has worked with a remote - which is great particularly if I'm on the bike since it's so simply to advance songs or repeat songs of ramp up or down the sound or turn it off. I can't hold my phone while I'm exercising, and even using my Apple Watch as a remote is a total pain for those kinds of quick music adjustments during a workout. A remote is seamless and tiny and requires no effort at all.
That it's enough portable for my purposes and not so precious that I worry about bringing it outside with me. I don't have a pool; I'm not bringing it to the beach; I don't need the water resistance.
Is there a Bose product that fits the bill? From the reviews I've read here on the site, I'm now convinced that this entire line of sound link products (all three, including the higher end one for $349) suffer from the same flaws I've identified here.
One final note: I'm now in Vermont but I'm from Massachusetts. Bose was -- and maybe still is -- based in Framingham, Mass, and so one of the things I always liked about it is that I think of it as a hometown product. I worked at MIT in the early 1990s and I remember them introducing the Soundwave technology in a tent set up right in front of the main entrance. But I tried to reach out to customer support for both order issues and product questions and I got (i) an international response and then (ii) no response.
Good for Bose for having been such a successful pioneer in the sound industry. It would be nice, however, if its local network were still more readily available.
Thanks.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed Bose User
on December 26, 2019
Posted by: Disappointed in VA
Gender:Female
Length of ownership:1 year or longer
I got this speaker as a gift for Christmas in 2018. I’m on my 3rd return for repair and hopefully a replacement this time. Reason: battery won’t charge. All troubleshooting and firmware done and each time I’m asked if I have the charging cradle. Nope, why would I purchase a cradle for a product that is defective, I have been a BOSE product owner for over 25+ years and this is first product that doesn’t live up to the standard I’m used to. For that reason only I can’t give a higher rating, when it’s charged the sound is phenomenal as I expect and the design is sleek.
Written by a customer while visiting bose.com
Customer Rating
1
Christmas Day and the Bose Soundlink Revolve
on December 25, 2019
Posted by: Pllfffyh
Length of ownership:1 week
Unfortunately the Soundlink Revolve Santa brought won’t turn on or charge. I tried all of the reset procedures on Bose support to no avail.
Written by a customer while visiting bose.com
Customer Rating
3
Engineers Dropped the Ball
on December 23, 2019
Posted by: Mish92
Gender:Female
Length of ownership:1 month
We bought 2 of these speakers for myself & my husband. We use them independantly as well as together. We particularly wanted them for watching Netflix on our computer at night. These speakers sound great in every way, but imagine our dismay when we realized the volume controls DO NOT WORK on the units when paired to our brand new computer. My husband usually falls asleep before me so when a loud sceen comes on I like to turn down the volume so it doesn't wake him. Now I have to get up and trapse across the room to reduce the volume for the loud sceens and then repeat the process for when the sceen is over so I can hear the dialogue. I have no idea why a product that seems so advanced in every way can not be controlled from the unit itself. We replaced a JBL speaker that was a couple of years old and IT COULD be controlled from the unit. Bose Engineers please fix this issue! Volume control from the unit works just fine when paired with our phones.
Written by a customer while visiting bose.com