Customer reviews from bose.com
Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Average customer rating
4
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
146
4 Stars
30
3 Stars
26
2 Stars
16
1 Star
33
Customer Reviews for Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Customer Rating
2
Great Speaker, Bad Charger
on June 29, 2020
Posted by: fujauroste
Gender:Male
Length of ownership:3 months
I love this thing. But the charging block stopped working after about a month.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 2, 2020
Hi there,
I'm so glad to hear that you love this speaker!
I'm sorry to hear of the issues with the charger. I would recommend reaching out to us here: https://bose.life/3eXl6KF, so we can make this right for you!
Thanks!
Kerri - Customer Support
I'm so glad to hear that you love this speaker!
I'm sorry to hear of the issues with the charger. I would recommend reaching out to us here: https://bose.life/3eXl6KF, so we can make this right for you!
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Packs a serious punch !!!
on June 29, 2020
Posted by: Bose1
Gender:Male
Length of ownership:1 week
It's a Bose...one knows what to expect, but this speaker realy surprised me. Don't let it's small size fool you. It puts out some very powerful sounds in a surround sound feel. I will be purchasing a second one so i can pair them. Great price for a high quality speaker !!
Written by a customer while visiting bose.com
Customer Rating
1
Don’t buy
on June 29, 2020
Posted by: Rul
Gender:Male
Length of ownership:6 months
Won’t charge again. Sending back for repair again. Review was deleted so posting again
Response from bose.comBy nicole leboeuf, Global Customer Service, June 29, 2020
Hello Rul,
We are deeply sorry to hear that your speaker won't charge. This isn't something that you should be experiencing and I'm glad to hear that the team was able to assist with repair.
In the very unlikely event you ever experience this issue again these steps here https://bose.life/2Y8znOw will resolve this for you!
Jack - Bose Customer Support
We are deeply sorry to hear that your speaker won't charge. This isn't something that you should be experiencing and I'm glad to hear that the team was able to assist with repair.
In the very unlikely event you ever experience this issue again these steps here https://bose.life/2Y8znOw will resolve this for you!
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
TERRIBLE Don't buy it
on June 29, 2020
Posted by: raul
Gender:Male
Length of ownership:6 months
I had it for a few weeks and one day it stopped charging. I looked at the troubleshooting and nothing worked. Had to send it for repair and weeks later I had it back. It worked for a a few weeks and now it won't charge again.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 3, 2020
Hello Raul,
I'm sorry to see that you haven't had the best experience with our SoundLink Revolve and appreciate the steps you attempted to resolve this.
Charging issues are definitely not something you should be experiencing with our speaker especially after sending it in for repair. Please re-attempt these steps here https://bose.life/2Y8znOw as they should resolve this returning issue for you.
In the very unlikely event you still need further support, please contact us via https://bose.life/2XnA0oS so we can get this resolved for you.
Jack - Bose Customer Support
I'm sorry to see that you haven't had the best experience with our SoundLink Revolve and appreciate the steps you attempted to resolve this.
Charging issues are definitely not something you should be experiencing with our speaker especially after sending it in for repair. Please re-attempt these steps here https://bose.life/2Y8znOw as they should resolve this returning issue for you.
In the very unlikely event you still need further support, please contact us via https://bose.life/2XnA0oS so we can get this resolved for you.
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Compact and powerful
on June 27, 2020
Posted by: Ak
Gender:Male
Length of ownership:1 month
Sounds amazing. The best part is very portable and handy. I would Love to see a USB C charging cable on it though as it will integrate with modern standard and will no need to carry extra cables around. Would but another piece if I see USB C charging port on it.
Written by a customer while visiting bose.com
Customer Rating
3
Short batter life
on June 22, 2020
Posted by: Nathaniel
Gender:Male
The battery only last for about 6 hours and not 12 hours
Response from bose.comBy nicole leboeuf, Global Customer Service, June 24, 2020
Hey Nathaniel! That's quite unusual — have you tried using a different cable for charging? If you haven't already, I'd recommend performing a reset as shown at https://bose.life/319VX9B. If things do not seem to improve, please reach out to Bose directly at https://bose.life/38Q1vZs.
Thanks,
Sam — Customer Support
Thanks,
Sam — Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
A must for Patio/Deck
on June 11, 2020
Posted by: PatioPete
Gender:Male
Length of ownership:1 year or longer
I’ve had my revolve for 2 years. Unbeatable 360 sound. The kids abused it and it’s been left in the rain, yet it remains to the quality of the first day. Listening to it right now as I write this. You want quality sound? Go Bose!
Written by a customer while visiting bose.com
Customer Rating
2
Great sound but horrible microphone
on June 11, 2020
Posted by: luiginDC70
Gender:Male
Length of ownership:1 year or longer
Sound is great (hang on for the "fair" explanation) and no connectivity issues...BUT....I have two of these and when I use them as speaker phones either with my phone or computer, the parties on the other end continually complain I sound muffled or overall horrible. Using the current software, etc. It's been an issue since I bought them. For music, etc. the sound is great. But for others on the other end of a phone call, forget it.
Written by a customer while visiting bose.com