We have had several Bose systems over the years and we’ve never been disappointed. The sound is amazing for such a small speaker. But I never expected less since it’s a bose.
I’ve had this speaker for at least 2 years and although the sound is great, I would not recommend this product. Since I purchased it, it often will not connect to my phone on Bluetooth and is especially difficult to connect to after it has paired with another device. It usually takes me anywhere from 5-10 minutes, requiring me to click “forget device” and retry multiple times. It’s just super annoying. A new frustrating problem I’m facing is having difficulty charging the speaker. Last week, I plugged and unplugged the speaker multiple times over 4 days trying to get it to charge until it finally worked.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 24, 2020
Hello Theresa,
I'm sorry to hear you've had difficulties connecting your speaker to your smartphone.
The speaker can remember up to 8 paired devices. To switch between them, simply press the Bluetooth button repeatedly until you hear the name of the device you wish to listen to.
With charging, please try using a different micro-USB cable to see if this helps.
Still having problems? Do not hesitate to get in touch with us via the contact page. We'll be happy to help!
Like all of my Bose equipment, I love my Soundlink Revolve. When I got sent home to work, I bought this for my office. I use it every day to listen to Pandora from my phone. The sound is incredible. It's portable so I can take it outside too but we have two Revolve Plus speakers that we use for that. You cannot beat the quality of Bose.
I connected this speaker to my phone and laptop. The first time I used it, the sound was AMAZING. I could even hear the sound CLEARLY in the next room. However, the second time I used it when connected to my laptop, the sound was distorted. This has happened a few times, and I've only had this speaker for two weeks. Another thing is that when it is connected to my laptop, the sound gets chopped off several times within a song. It's very bothersome because I use my laptop often for work. I would like to use it, but I cannot stand the sound cutting out. This means that I can only use my phone to listen to music and hope that the sound is not distorted whenever I turn on the speaker.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 20, 2020
Hello Jenga, glad to hear that you were impressed by the audio the SoundLink Revolve can produce!
I'm sorry to see that this impressive experience only lasted two weeks. These steps here https://bose.life/39eFchF will resolve any audio quality issues you are having, and these steps here https://bose.life/39aUK5Y will fix any connection issues.
Your speaker will also be covered for any service/repairs by the one-year manufacturer's warranty.