Customer reviews from bose.com
Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Average customer rating
4
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
146
4 Stars
30
3 Stars
26
2 Stars
16
1 Star
33
Customer Reviews for Bose - SoundLink Revolve Portable Bluetooth speaker - Triple Black
Customer Rating
1
Simple set up; terrible sound
on December 28, 2019
Posted by: dogdays
Arrived last night. Set it up immediately, eager to get it going (for reasons I explain below). The sound was shockingly bad - tinny and approaching distorted, both with songs played at a modest sound and with voice (podcasts). I immediately unpaired it -- which it wouldn't accept without a comment. "Bluetooth is no longer paired with [your] iPhone." And then it kept commenting, "Bluetooth is ready to pair. Bluetooth is ready to pair. Bluetooth is ready to pair."
So this is a total fail and I'm really disappointed and looking for suggestions. Here's the need I'm trying to fill:
I purchased a Soundock portable system either 9 or 10 years ago and it has served me so well. But my iPod of the same age is finally crapping out on me, and, of course, iPhones no longer can slip into that size dock nor do they have audio inputs.
What did I love about the Soundock?
That the sound packs a clear, beautiful, loud punch for such a small device. I use it in my bedroom, which is pretty spacious and doubles as my exercise room (including with an exercise bike) and man, I can blast the sound, which I love.
That it has worked with a remote - which is great particularly if I'm on the bike since it's so simply to advance songs or repeat songs of ramp up or down the sound or turn it off. I can't hold my phone while I'm exercising, and even using my Apple Watch as a remote is a total pain for those kinds of quick music adjustments during a workout. A remote is seamless and tiny and requires no effort at all.
That it's enough portable for my purposes and not so precious that I worry about bringing it outside with me. I don't have a pool; I'm not bringing it to the beach; I don't need the water resistance.
Is there a Bose product that fits the bill? From the reviews I've read here on the site, I'm now convinced that this entire line of sound link products (all three, including the higher end one for $349) suffer from the same flaws I've identified here.
One final note: I'm now in Vermont but I'm from Massachusetts. Bose was -- and maybe still is -- based in Framingham, Mass, and so one of the things I always liked about it is that I think of it as a hometown product. I worked at MIT in the early 1990s and I remember them introducing the Soundwave technology in a tent set up right in front of the main entrance. But I tried to reach out to customer support for both order issues and product questions and I got (i) an international response and then (ii) no response.
Good for Bose for having been such a successful pioneer in the sound industry. It would be nice, however, if its local network were still more readily available.
Thanks.
Written by a customer while visiting bose.com
Customer Rating
5
SoundLink Revolve Bluetooth® speaker
on April 13, 2017
Posted by: polkwhite4
Gender:Female
I made an awesome choice . My new Bluetooth sound speaker is the best . I love the quality sound and it was very easy to pair with my iPhone . I love how sleek it is and it fits any where. The volume is loud enough to hear through out my home at its highest volume reached. No drops with the pairing of my phone and speaker . Its just awesome it has become a must have in my home .
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Sound!
on April 25, 2019
Posted by: Jmmgpa458
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] I purchased this for a portable room-to-room speaker and couldn't be happier! Not sure what kind of wizadry they use to get this sound out of these small units but I like it.
Written by a customer while visiting bose.com
Customer Rating
1
Stopped working within 2 months
on May 14, 2020
Posted by: javo
Gender:Male
Length of ownership:6 months
Great sound, but it stopped working within 2 months.
Response from bose.comBy nicole leboeuf, Customer Support, May 15, 2020
Hey there! Glad to hear you love the sound of the speaker. I'm disappointed to learn the product is no longer working. I'd recommend reaching out to us directly at https://bose.life/38Q1vZs, with more information regarding what you're experiencing, so we can put things right for you.
Thanks,
Sam — Bose Customer Support
Thanks,
Sam — Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Small Package, Big Sound!
on May 1, 2019
Posted by: Steph N
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] Extremely happy with this speaker. Bose always exceeds my expectations!
Written by a customer while visiting bose.com
Customer Rating
5
Another great product from Bose!
on April 13, 2017
Posted by: jcshas
Gender:Male
I bought this speaker to replace my Bose Soundlink Mini II, and I couldn't be happier. The sound quality is amazing, and well balanced. The other feature I love is the water proof design. I can't wait to try it out this summer while out on the boat. If you're looking for a versatile and compact speaker, I highly recommend you check out the SoundLink Revolve.
Written by a customer while visiting bose.com
Customer Rating
1
Don’t buy
on June 29, 2020
Posted by: Rul
Gender:Male
Length of ownership:6 months
Won’t charge again. Sending back for repair again. Review was deleted so posting again
Response from bose.comBy nicole leboeuf, Global Customer Service, June 29, 2020
Hello Rul,
We are deeply sorry to hear that your speaker won't charge. This isn't something that you should be experiencing and I'm glad to hear that the team was able to assist with repair.
In the very unlikely event you ever experience this issue again these steps here https://bose.life/2Y8znOw will resolve this for you!
Jack - Bose Customer Support
We are deeply sorry to hear that your speaker won't charge. This isn't something that you should be experiencing and I'm glad to hear that the team was able to assist with repair.
In the very unlikely event you ever experience this issue again these steps here https://bose.life/2Y8znOw will resolve this for you!
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sounds better than my car radio
on March 16, 2018
Posted by: reveiw0to10
Gender:Male
Buy one and you’ll see. You have to get this speaker
Written by a customer while visiting bose.com