Customer reviews from otterbox.com
OtterBox - Defender Series Case for Samsung Galaxy S III Cell Phones - Black
Average customer rating
4.6 out of 5
4.6
(356 Reviews)
Open Ratings Snapshot
Rating breakdown 356 reviews
5 Stars
260
4 Stars
62
3 Stars
18
2 Stars
8
1 Star
8
93%of customers recommend this product. 
(
327 out of 350
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Case for Samsung Galaxy S III Cell Phones - Black
Customer Rating
5 out of 5
5
Really the best for the money
on August 12, 2015
Posted by: AlexNRivera
Gender:Male
Verified Purchase:Yes
I've tried cases from every major company that produces the so-called rugged cases. Otterbox Defender with holster is for me the no-brainer, hands down winner of the contest. It's not over-bulky, goes in and out of the holster easily (allow a day or two to get the feel of it), has super grip, comes off the phone real easy once you know how to do it, and the price is right. Sure, it's not waterproof but I don't need it to be. I have found waterproof membranes over Touch ID to be very picky about when they read your fingerprint and that's not an issue with the Defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Well Made and Protective
on August 16, 2017
Posted by: Papa Dan
Verified Purchase:Yes
I wanted the most protection for my New I Touch and this "hit the mark"!
Easy to install and Simple access to all ports.
Great Product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fantastic Protection!!!
on October 25, 2017
Posted by: Hono
Verified Purchase:Yes
I bought the otterbox a few weeks ago and let
me just say that the protection and peace
Of mind that it gives me is just great.
No need to worry about drops with the handstrap that gibed that extra measue of
Comfort.
The keys to the iTouch 6 are easily accessible and the seals to the charge
cable and headphone are heavy duty.
All in all a great protective case worth
the investment! !! THANKS FOR A SUCH A
NICE PRODUCT. ..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox is the Best!
on November 7, 2017
Posted by: BRTerry
Verified Purchase:Yes
I swear by Otterbox Defender cases, and I”m extremely pleased with the one I got for my new iPod Touch device. Because it’s an Otterbox, you can count on a perfect fit—and the best protection you can get.
We live in a time when our mobile devices are pricey. It’s nothing for a cell phone to cost $800 or more, and devices like my iPod Touch aren’t cheap. An Otterbox is good cheap insurance for all your mobile devices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Protects the iPod
on January 5, 2018
Posted by: johningb
Verified Purchase:Yes
This is my third Otterbox for iPod Touch. It has protected my iPod numerous times though the plastic frame usually breaks at one of the four corners. Maybe if the plastic on the vertical sides were beefed up a little, perhaps it wouldn’t easily crack where it meets the upper and lower corners.
My only real complaint with the design is in the very little plastic connector parts that encase the iPod. I do more damage to the connecting areas trying to take the iPod out to clean interior screen of Otterbox case and replacing it. I wouldn’t mind carrying a slightly improved case knowing my iPod is secure and the case is easily removed and replaced without having parts possibly breaking. Overall, I’m reasonably happy with the product. I must be if I keep buying it. I would easily give it 5 stars if it had a few improvements.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, January 8, 2018
Hi johningb,

Thanks for your feedback and for being a fan of our products! We will pass your thoughts on to our design team for future consideration. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Protector Case
on February 4, 2018
Posted by: Latoya
Verified Purchase:Yes
I love this case, it’s a great protector from screen cracks & scratches!! I wish the case came in different colors & designs!! The volume & sleep buttons are hard to push!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
This product is wonderful
on March 2, 2018
Posted by: Chris
Verified Purchase:Yes
I have used otterbox since I had my first I phone. Now kids have their own devices,in which they are hard on,and drop all the time, I know I can count on otterbox to protect their devices and mine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
bottom to hard to press
on April 11, 2018
Posted by: dcastro88
Verified Purchase:Yes
I like the old iPod 6 generation case that otterbox used to have. This case makes it very hard to press the buttons and i hate it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 11, 2018
Hi dcastro88,

We apologize that the side buttons on this Defender series are giving you a little pushback! While the rubber on a newer case can be a little stiff at first, with some consistent use over time, it should start to feel more comfortable. If the rigidity persists or just becomes too disheartening, please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll hook you up with a quick fix!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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