Customer reviews from Samsung US
Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone
Average customer rating
4.6
(1,156 Reviews)
Rating breakdown 1,156 reviews
5 Stars
834
4 Stars
269
3 Stars
31
2 Stars
7
1 Star
15
95%of customers recommend this product.
(
1,045 out of
1,097)
Customer Reviews for Samsung - Galaxy S III 4G LTE with 16GB Memory Cell Phone
Customer Rating
3
no sim error with verizon s3
on July 16, 2012
Posted by: jasonkim
from nashville, tn
Expertise:Expert
alot of customer are experiencing connection issue.
random phones would lose connection in certain places, and they are unable to make calls and receive calls. funny part is if you reboot it, it let you make one call or receive one. problem gets worse, its happening to random phone of same type. I just returned my new s3. what is the issue here.
random phones would lose connection in certain places, and they are unable to make calls and receive calls. funny part is if you reboot it, it let you make one call or receive one. problem gets worse, its happening to random phone of same type. I just returned my new s3. what is the issue here.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: Poor quality, s-voice errors, connection problems
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy S3
on July 19, 2012
Posted by: ACDCfn
After using a phone for a week now, here's what I've noticed. The auto-brightness feature functions erratically and changes screen brightness for no apparent reason even after i turned off the "auto" feature in settings. The web pages do not format properly to fit the screen half the time. The browser scrolls with a slight delay and a bit choppy. Because the phone has such narrow borders, it is impossible to handle it without accidentally pressing touch sensitive "menu" and "return" buttons. The space bar on the keyboard is way too short and causes you to mistype. The user interface is convoluted and confusing. I've spent hours organizing "home screens" only to realize that all the icons on the home screens are merely short cuts to all the programs in app launcher, so after that you have to organize all the program in app launcher. I see no sense in having identical icons in both because you have to organize in two separate places. If you move an app from app launcher to one of the "home screens" it should actually move it completely in stead of just creating another duplicate icon. The default email client is not user friendly and has a huge delay pulling email from your accounts even after refreshing manually. There is no option to move emails between different email accounts in order to organize them into folders.The single speaker is very weak and sounds poorly. The general feel and finish of the phone is light and plasticy, it does not appear or feel like it's build from quality materials with precision.
Pros: none
Cons: Poor quality, Did not meet expectations, brightness erratic, speaker weak, keyboard space bar too short, user interface too complicated and cluttered, performance laggy and choppy
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY, SCREEN IS DEFECTIVE!
on November 25, 2012
Posted by: wittyangel
Expertise:Intermediate
I wish I had further investigated the phone before purchasing, the defective Gorilla Glass is a KNOWN ISSUE...Google it!
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations, defective screen
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
VZW Galaxy S III "No Sim" error
on August 6, 2012
Posted by: Nok520
from Newburgh, NY
Expertise:Expert
Upon receiving my phone late Friday afternoon, August 3rd, I was blown away by the performance of the phone. The size, weight and features are awesome. The screen is fantastic, and continuous shots are amazing. But the biggest gripe and most important feature of the phone doesn't work.
I came into work this Monday morning only to be riddled with failed to send text messages, missed calls, and a "No SIM" error message. What happened from This weekend up until today that my awesome phone transformed itself into a tablet? Verizon and Samsung has some explaining to do. I love the phone, but if I can't use it as a phone to make calls or send texts, my 1 star rating will have to remain until my issue is fixed.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
Cons: "no sim" error, losing connectivity
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
"NO SIM" error with Verizon.
on August 14, 2012
Posted by: NoNoNo1
from Nashville, TN
Expertise:Expert
The phone is beautiful & the screen is awesome. But I cannot use the phone most of the time due to "NO SIM" error, and lost of mobile network constantly. I live in the middle of the city & other Verizon phones do not experience this problem. It has to be a phone/tower incompatibility issue. Lots, LOTS, LOTS of people are having this problem. I do NOT recommend you purchase this phone if you plan on using it for calls or SMS, until Samsung/Verizon address and fix this issue.
Pros: Bright display, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
good try
on July 31, 2012
Posted by: blushenblondie
from va
toooo many problems. I've only had the phone for less than a month and have had multiple problems. Anything from my screen blacking out to my text getting jumbled. bad phone.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
Features
4
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
So far, so good!
on August 10, 2012
Posted by: LuvMyParrots
from Little Rock, AR
Expertise:Intermediate
I just purchased the Galaxy S III a few days ago. So far, I like it. It is very similar to my Galaxy S, only faster with better graphics. I really wanted an iPhone for their Siri, but I'm hoping to use S-voice or Jeannie to do what I need.
The only thing I do not like is that the phone is too big! It is hard to use only one hand to navigate around on the phone.
The only thing I do not like is that the phone is too big! It is hard to use only one hand to navigate around on the phone.
I rated the phone as a "3" because of the large size and the lack of competiveness with Siri!
Pros: Bright display, Realistic color, Lightweight
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has some flaws
on July 27, 2012
Posted by: DisappointedinLansing
from TPinLansing
Expertise:Intermediate
I like the clean OS of ICS 4 and the size of the screen. I really liked the e-mail intereface. However, it has two big flaws. One, if you use an audio cord in your car it confict with the blue tooth and you can't answer the phone unless you take the cord out. I would expect that same thing to happen with headphones. Second, I couldn't get the camera to take a clear picture. Even for still shots, they were coming out blurry and I messed with the settings to fix it but couldn't. I really wanted to love this phone but ultimately took it back.
Pros: Lightweight, screen size
Cons: camera, audio cord interation
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US