Customer reviews from lg.com
LG - SIGNATURE 24" Top Control Smart Wi-Fi Enabled Dishwasher with QuadWash and Steel Tub with Light - Textured Steel
Average customer rating
4.1
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for LG - SIGNATURE 24" Top Control Smart Wi-Fi Enabled Dishwasher with QuadWash and Steel Tub with Light - Textured Steel
Posted by: John Van Doren
from CA
Verified Purchase:Yes
12 months back order, then it stopped working after 3 months!
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 16, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Very poor product
on December 6, 2022
Posted by: MBCE61
from Morgantown, WV
Terrible dishwasher, the worst we have ever owned. Dishes remain dirty and aren't dry after washing.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 9, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Posted by: Patrick D2018
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] The dishwasher is quiet and cleans well and has lots of control. However, the trays rust very quickly and need to be replaced often. For a high end signature products this is surprising. Signature support is actual less than regular support with only weekday support hours not the entire day.
Pros: Performance
Quality
2
Features
5
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 13, 2023
Hello there, we regret the experience that you've had thus far. Furthermore, we appreciate you for bringing this issue to our attention. We will be happy to look into this further for future reference. In the meantime, you can find replacement parts for your LG appliance at http://spr.ly/6429RPcF5 or our authorized parts dealer and affiliate Encompass with the serial number of your unit. Encompass can be reached at 800.432.8542 Monday through Friday, 8:00 am - 6:00 pm EST. ~Tanisha
Written by a customer while visiting lg.com