I bought WVW51UC0LS hood and ordered the extension part # for 12 ft ceilings. The extension is not even close in size. I have not been able to source the correct extension chimney for this hood.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2023
Thank you for sharing your insights with us, Lisa. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 414919. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting whirlpool.com