Customer reviews from hp.com
HP - 30X Toner Cartridge - Black
Average customer rating
4.5
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
317
4 Stars
35
3 Stars
17
2 Stars
11
1 Star
29
91%of customers recommend this product.
(
148 out of
163)
Customer Reviews for HP - 30X Toner Cartridge - Black
Posted by: David333
from Santa Monica, CA
Verified Purchase:Yes
I bought the larger cartridge so I could change it less. I had problems from day one, my printer didn’t recognize it, and I had to turn it off and on several times before it did. A week later I got the automatic message that the toner was out. Impossible with a week old cartridge, especially a high yield cartridge that I had used to print out 3 or 4 jobs. Again I had to turn the printer off and on several times before it continued as normal.
Because this is a brand new printer (which was working fine on the previous factory shipped cartridge), and brand new cartridge, I am not able to discern at this point if it’s the cartridge or the printer or a combination of both.
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Mary, HP Care, February 5, 2019
Hi,
I'm sorry that you have had these problems. I can well understand if you are not pleased with what has been happening since you got this toner cartridge.
It seems logical to have you exchange the cartridge for another and see if that fixes it. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
If you continue to have problems or have any other concerns, it is always an option to contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry that you have had these problems. I can well understand if you are not pleased with what has been happening since you got this toner cartridge.
It seems logical to have you exchange the cartridge for another and see if that fixes it. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
If you continue to have problems or have any other concerns, it is always an option to contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Lovablemarian
from Allentown PA
Verified Purchase:Yes
I’m happy that I bought this cartiage because it’s printing and getting my printing job done.
Cons: Smoother Mouse Pad
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tina G
from Houston Texas
Verified Purchase:Yes
I like the product. I just think its a little too expensive-thats all
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Gommy P
from Indianapolis IN
Verified Purchase:Yes
I like the high yield cartridge because I can install it easily and forget about it for about 8 to 9 months.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: bro18
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this toner for about a month ago and I'm very happy with it
It does the job
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mary C
from Cumming, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toner always lasts longer than you think it will and gives excellent quality on my laser printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: marshall22
from bronx,ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great for a home office. Can print a lot more than the cartridges for an all-in-all printer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Buffalo01
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Same great product as offered at retail store. Just much easier to replace. No traffic, nor time lost. Just place the order and the next day it is delivered to your door!! This is the way to go!!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com