Customer reviews from Samsung US
Samsung - UE590 Series U24E590D 24" LED 4K UHD FreeSync Monitor - Metallic silver/high glossy black
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
12
72%of customers recommend this product.
(
47 out of
65)
Customer Reviews for Samsung - UE590 Series U24E590D 24" LED 4K UHD FreeSync Monitor - Metallic silver/high glossy black
Customer Rating
1
4K? Nope!
on March 18, 2016
Posted by: VadimOS
from Chicago, IL, USA
Expertise:Intermediate
I bought this monitor a couple of weeks ago... as a 4K monitor. Unfortunately this monitor doesn't support HDCP 2.2. That means goodbye 4K movies. My suggestion: don't buy it if you want to watch 4K movies.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Black screens out, now dead, won't come on at all.
on September 21, 2018
Posted by: DeadLU28D590
Expertise:Intermediate
21 months old and it's dead. Looking for answers..
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, OBA, September 24, 2018
DeadLU28D590,
I am very sorry to see that you have encountered issues with the Samsung U28E590D Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Solutions
I am very sorry to see that you have encountered issues with the Samsung U28E590D Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful image
on April 6, 2016
Posted by: FRUITPUMPER
from SC
Most beautiful image I've ever seen and great for pc gaming!
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on January 7, 2017
Posted by: Baby79
from Manor, TX 78653, USA
Expertise:Intermediate
Cant believe how crisp the picture is. WOW I love this monitor
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product for the price
on October 16, 2017
Posted by: Freddster
from San Francisco, CA
Expertise:Expert
Bought this 2 months ago and only just set it up over the weekend to replace an older (and smaller) Samsung monitor. I always Samsung just because it looks good. Reliability and performance are a given with most Samsung products and this monitor exceeds expectations. It's very light and screen is very clear.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, beautiful construct
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great refurbished price.
on April 16, 2016
Posted by: Lucky55
from Mesa, AZ
Expertise:Intermediate
I would have rated it excellent in all categories if it had built in speakers. The picture and features are great. Very easy to make adjustments with the toggle button feature. Fast response time with no lagging.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, east to adjust
Cons: no speakers
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Should have been so good...
on July 27, 2019
Posted by: JeffandDebz
from France
Expertise:Intermediate
I bought two of these to use as colour monitors on our two computers we use for post production on images. We use a main monitor and a second monitor on each mac. I don't need optical, colour printing excellence for the stuff we do as its not fine art or 'dogs nuts' printing but we do need to get near enough and match our output for our business as photographers. I bought these to augment, a new computer. and move up from a delightful 8 year old near excellent smaller samsung monitor and a non samsung monitor. Sorry to say this monitor does not come near the old one. I don't mind the stand, I don't mind the design and I don't mind the price if it does the job. But it doesn't, there is just not enough colour corrections options, in our case it can't get the blues right. Not much but enough and it's not like colour correction is new to us. It's not loads out but it's not near enough either, and it doesn't have to be much to cause us to have problems with customers. I'll try the other one but I expected better from Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Solutions, OBA, July 31, 2019
JeffandDebz:
Thank you for sharing your feedback on the Samsung U28E590D Monitor. I am sorry to see that this model fell short of your expectations.
So that we can better troubleshoot these issues and provide steps towards a solution, I invite you to please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Thank you for sharing your feedback on the Samsung U28E590D Monitor. I am sorry to see that this model fell short of your expectations.
So that we can better troubleshoot these issues and provide steps towards a solution, I invite you to please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great Reliable Monitor
on June 27, 2017
Posted by: Nikolas1227
from Middletown
This monitor is huge and bright. Great for surfing the web and watching movies.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US