Customer reviews from Samsung US
Samsung - UE590 Series U24E590D 24" LED 4K UHD FreeSync Monitor - Metallic silver/high glossy black
Average customer rating
3.9
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
38
4 Stars
11
3 Stars
3
2 Stars
4
1 Star
12
72%of customers recommend this product.
(
47 out of
65)
Customer Reviews for Samsung - UE590 Series U24E590D 24" LED 4K UHD FreeSync Monitor - Metallic silver/high glossy black
Customer Rating
5
So far So good
on August 30, 2016
Posted by: Rm3dia
from Myrtle Beach, SC, USA
Expertise:Intermediate
I fell in love with this display once I saw the demo show me 4k. Ive only had it a short while but it has performed phenomenally. I edit videos and pictures on this bad boy, have my work computer hooked to it as well as watch tv on it. One of the coolest features it has is PIP, not to mention the monitor came with an HDMI cord and a cord for my work docking station already in the box saving me from having to buy them. Light weight and just great. Highly recommend. Only con is the power button its like a tiny joystick that controls everything from sound to settings to input selections. I would have liked dedicated buttons instead.
Pros: Bright display, Realistic color, Durable, Lightweight, 2 hdmi ports, came with cords, easy to setup
Cons: power button
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great monitor, weird VESA location
on July 20, 2018
Posted by: bwohlgemuth
from Indiana
Expertise:Expert
Nice monitor, realistic color and starts up quickly. Only weird issue is the VESA mount location which is on the top of the monitor. Get a very tall VESA arm or put it upside down.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dont hate me cause im Beautiful
on September 20, 2015
Posted by: FuryOn
from Wa
Best monitor for twice the price if you "ding" this monitor for its stand or the viewing angles or any other nit picking after having experianced the visuals then you just cant be satisfied throw in the msrp.....pure gold
Pros: Inexpensive, Realistic color, Bright display
Cons: none
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very Poor VESA mounting
on December 8, 2019
Posted by: JohnT
from Lincoln, NE
Expertise:Expert
I just read a review that I wished I had seen before I purchased. The VESA mounting holes are at the top of the monitor, so there is no wall mount you can get that will not show above the monitor. I just purchased and realized this, so I still have time to return. It is too bad, because I really like my previous Samsung monitors.
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy Samsung Solutions, OBA, December 13, 2019
JohnT:
Thank you for sharing your experience with the U28E590D Monitor. Thank you for your feedback regarding the moVESA mount design. We greatly value your feedback and will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Thank you for sharing your experience with the U28E590D Monitor. Thank you for your feedback regarding the moVESA mount design. We greatly value your feedback and will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
1
Stupidest monitor ever!
on November 23, 2018
Posted by: JCKodel
from Sao Paulo, Brazil
Expertise:Expert
1) The VESA holes are on top of the monitor. No matter which adapter you use, it will never be higher than the original support (the holes are so high that the plate stays above the monitor border). And the holes are lower than the back of the monitor (where the cables are connected), so there is no way whatsoever to fix that.
2) Is hard to turn the monitors off. There's a bug on nVidia + DisplayAdapter where my second monitor keeps turning on/off when the computer is in stand by. To turn this monitor off it has to be on (remember: it is flickering on/off mode), and you'll have to use a menu to turn it off! Cmon!
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
3
Response from Samsung USBy Samsung Solutions, OBA, December 1, 2018
JCKodel :
Thank you for sharing your review of the Samsung U28E590D Monitor. I am very sorry to see that you are having issues turning the monitor off.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
We look forward to hearing from you soon.
- Samsung Solutions
Thank you for sharing your review of the Samsung U28E590D Monitor. I am very sorry to see that you are having issues turning the monitor off.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement by any the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
We look forward to hearing from you soon.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Good Price, Good Quality, Nice Design.
on January 2, 2019
Posted by: JeffYou
from Ottawa, ON
Expertise:Intermediate
I bought this monitor about a year ago and love its display quality. Although my computer does not support 60 Hz refresh (yes to 4K at 30 Hz), the colours and picture quality is very nice. The overall design is great as well! Plus, it's EnergyStar certified.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on September 9, 2015
Posted by: FlyboyTex
from South Texas
Expertise:Expert
The picture on this monitor is terrific. I have a R9 280 video card with an AMD 8 cpu processor and the monitor really improves my X-Plane flight simulator. Working on pictures with Adobe Photoshop is also greatly improved. The display is a little bright, but I much prefer it as is instead of using the eyesaver mode which is just a push button away. Installation was just remove from box, hook up power cord and display port cord and start windows 10. It came up working in max pixels. I switched to HDMI so I could use the monitor speakers (not an option with display port cord). I am very satisfied with this purchase.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Colors are way off
on May 28, 2019
Posted by: Newt85
from Los Angeles
Expertise:Expert
The colors are so bad on this monitor that my laptop with a privacy screen filter installed still looks better than it. Everything is washed out gray and hazey.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, OBA, May 30, 2019
Newt85:
Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Thank you for purchasing the UE590 UHD-QHD Monitor U28E590D 28-Inch Screen LED-Lit Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors--an incredible 1 billion colors. That means that movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Written by a customer while visiting Samsung US