Customer reviews from manufacturer
Haier - 23.4" Built-In Single Electric Convection Wall Oven - Stainless Steel
Average customer rating
4.4
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
15
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
1
90%of customers recommend this product.
(
19 out of
21)
Customer Reviews for Haier - 23.4" Built-In Single Electric Convection Wall Oven - Stainless Steel
Customer Rating
5
Temperature is exact within 1 degree
on May 3, 2021
Posted by: Rondilea
from Middletown, Ohio
Heats fast and accurate. Easy to install. Pulled out the dishwasher and installed the oven. added a shelf for it to sit on and installed a drawer under it to hold shelves
Written by a customer while visiting manufacturer
Customer Rating
5
Well insulated
on May 12, 2020
Posted by: Shopper1
from Oklahoma
Love the side opening door. It makes it so much easier to get hot and heavy items out of the oven when I’m not too tall. You can put your hand on the oven glass door when the oven is on and you can barely feel the heat. The only thing I didn’t like was the clock light doesn’t stay lit when oven is off. It needs a constant backlight.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Beautiful addition to Our Kitchen
on April 10, 2021
Posted by: Cdunn
from Arlington tx
We have a small galley kitchen and this oven is a perfect fit! I love the side swing door as space is limited!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Works great
on July 5, 2021
Posted by: Chiefdog
from Los Angeles
I installed this oven about a month ago and has performed well so far. Time will tell as to how it holds up long term. The side swing door is perfect. Looks great too.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Design improvements needed
on August 18, 2021
Posted by: BEM001
from Phoenix Arizona
I like the appearance of my new wall oven, but the setting icons are difficult to see; no backlighting. The door is hard to open and shut and even though when using the European Convection feature, the users manual says no preheating is necessary, I've found that my food is undercooked if I don't preheat 1st. As I use the oven more, for different types of cooking, I'm hoping for better results.
I would recommend this to a friend!
Response from manufacturerBy Sarah@Haier, Haier_Appliances, August 23, 2021
Hi there, and thanks for reaching out to us. We are very glad you like the appearance of your wall oven, though we are disappointed to hear you are having some issues with it. We strive to provide a positive cooking experience and would like to address this.
Your feedback regarding the difficulty of viewing the setting icons and the door being difficult to use is being sent to our Cooking Products Design team for review and possible future adjustment.
Regarding preheating, this may be necessary for some cooking functions and generally unnecessary for others, including convection broil and convection roast. It is possible this may vary depending on exactly what is being prepared. If preheating is necessary, the time it takes can be longer if you have a 208 volt connection rather than a 240 volt. Also, if you do need to use preheat to get the desired results for your food, there is a Fast/Quick Preheat option that can lessen the time needed for that process.
We hope your experience with this oven improves as you try other types of cooking, but are happy to help with any further questions or concerns. We wish you all the best! -Sarah@Haier
Your feedback regarding the difficulty of viewing the setting icons and the door being difficult to use is being sent to our Cooking Products Design team for review and possible future adjustment.
Regarding preheating, this may be necessary for some cooking functions and generally unnecessary for others, including convection broil and convection roast. It is possible this may vary depending on exactly what is being prepared. If preheating is necessary, the time it takes can be longer if you have a 208 volt connection rather than a 240 volt. Also, if you do need to use preheat to get the desired results for your food, there is a Fast/Quick Preheat option that can lessen the time needed for that process.
We hope your experience with this oven improves as you try other types of cooking, but are happy to help with any further questions or concerns. We wish you all the best! -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
2
Automatically Shuts Off
on April 30, 2022
Posted by: CarolB
from Fort Pierce FL
My model is a 2018 HCW225LAES. I would give this 5 stars but the oven turns off with no timer set. I cannot deactivate the automatic shut off on this model.
No, I would not recommend this to a friend.
Response from manufacturerBy Guy@Haier, Haier, May 10, 2022
Hi there, thanks for reaching out. We're pleased to know you like the look of your oven but so sorry it's been turning off on you when the timer isn't set. We're sure this is beyond aggravating and we'd never want that for you. We'd first suggest disconnecting power to your unit for 2-3 minutes to reset the controls. If this doesn't help, we recommend scheduling service with a certified Haier Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Haier Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we appreciate you reaching out to us.
Guy@Haier
We hope you find this useful and we appreciate you reaching out to us.
Guy@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent!
on March 20, 2024
Posted by: KZ86
from Kentucky
The oven certainly meets our needs and exceeds our expectations. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
temperature variance
on June 17, 2025
Posted by: learnedalesson
from chattanooga, tn
I bought this 5 years ago. My first choice product was backordered indefinitely so this was my second choice. I've not been happy with it at all. I've had issues with a temperature variance. It started at 25 degrees hotter than set temperature about 3 years ago now it's up to 100 degrees hotter. I have a Thermpro thermometer. Support gave me 3 authorized repair companies but they have no feedback as to reliability. The manual says "see calibrate oven temperature", this is not in the manual anywhere nor on the website. Obviously this is one reason this product has been discontinued. I will never own a Haier product nor GE as they are owned by Haier now.
No, I would not recommend this to a friend.
Response from manufacturerBy Tierra, Haier_Appliances, June 19, 2025
We'd like to lend a hand with your convection oven. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting manufacturer