Customer reviews from lg.com
LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Average customer rating
4.2
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
64
4 Stars
29
3 Stars
6
2 Stars
2
1 Star
9
94%of customers recommend this product.
(
93 out of
99)
Customer Reviews for LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Posted by: pommom07
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very happy with this refrigerator. I would recommend it to anyone.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kzls
from New Mexico
Verified Purchase:Yes
We have had this for about two weeks and so far so good. Very minimal noises and those seem to be less frequent. The noises were never loud, just different sounding. We didn’t realize about flipping a switch to turn off the ice maker so it made a horrible noise which got our attention and researching. There is a switch near the ice maker that needs to be switched off if you are not going to use. I have great hopes for a long and happy life with this fridge!
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
BEST REFRIGERATOR/FREEZER WE'VE EVER OWNED!
on November 10, 2018
Posted by: ChrisPup
from Colorado Springs, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought our new LG frig/bottom pull-out freezer two months ago and are absolutely THRILLED! We can actually SEE what we have in both the main compartment and freezer; it holds SO MUCH MORE than anticipated. Love the adjustable divider in the freezer compartment: veggies one side, meats, fish & chicken on the other. No more bending down to retrieve an item in the main compartment. It's sturdy, sound, quiet and keeps everything perfectly climate-controlled. Past top-freezers ALWAYS froze our veggies; not a worry with this beauty! Whomever designed this is brilliant: the pull-out drawers in both compartments are so cool! Prep a serving dish and pop it in the top drawer, ready for company or dinner for two. I'll never have to shuffle everything around to make room for a particular item, or find another...WAY in the BACK! I had so much fun setting up the storage; a VISIBLE place for everything. The door storage provides an array of possibilities. The depth of the storage "cubbies" allows for your very own deli sandwich-making shop! In one space you can store a large loaf of bread, mayo, pickles, mustard, and more condiments. Christmas came early for us this year - this LG frig is like having a new TOY! You will never regret purchasing this magnificent refrigerator/bottom freezer brought to you by LG!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kizzey
from Manton, Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the finish on this but discovered it is just a film. The film started coming off at the bottom of the door handles. Only my husband and myself are in the home and never grab the handles at the bottom. After much discussion with customer service and ultimately a supervisor, I was able to get the doors replaced at LG's cost even though it was out of warranty. This is was a quality issue and not something I caused. I was happy that they finally agreed and helped me out. The only other thing is because it is counter depth (something I have never had before) it is quite small inside. Bottom line is it is a good refrigerator and I ended up quite happy with customer service.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Love LG and the refrigerator but not the paint
on April 25, 2021
Posted by: Beauregard1
from Orange Beach, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought all new appliances for our kitchen, stove, Refrigerator, dishwasher and microwave. We bought all LG in black stainless steel. They are all great appliances. The refrigerator is super quiet and very well made. The size and fit are perfect. We are very happy with everything.. except the black stainless steel paint... we did not know it was paint..but it is.. and it peels.off. LG has been great and replaced 2 panels (stove and refrigerator door) last year and are replacing 3 panels this year (dishwasher and 2 refrigerator doors). They really do stand behind their product and have been quite easy to work with. We hope that this was just a bad batch and that the problem has been taken care of. We have found LG to be very well made and just bought a new refrigerator and washer and dryer for our vacation house.
So except for the black stainless steel paint I would highly recommend LG.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DMcGrath
from Manchester, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I searched FOREVER trying to find a refrigerator that had french drawers, a bottom freezer, AND fit in my space. My kitchen is arranged such that the refrigerator is adjacent to a hallway and the incorrect width or depth makes the corner to the hallway very tight. This refrigerator works great for just 2 people, but I think it may be a little small for a fully family. What I do like about the size is that I do not lose any food in the back, causing it to spoil. I like the produce drawers and the small drawer at the bottom.
CONS: My compressor died less than 5 years into owning the refrigerator. Luckily, it was still under warranty and was replaced by a local appliance company. Now, however, it is leaking into the bottom of the freezer and then melts and drips on the floor...going to see if we can get that repaired as well.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Planned obsolescence.
on August 20, 2024
Posted by: Disappointed72
Refrigerator lasted 6 years. SIX YEARS! Compressor failed. Bought new.
Was in a 2 person household with normal to minimal use.
Was in a 2 person household with normal to minimal use.
Quality
1
Features
2
Value
1
Response from lg.comBy LG Digital Care Team, August 22, 2024
Hey there! We appreciate you leaving a review of your LG fridge experience. The compressor may be gone, but it's not forgotten! We'd love the opportunity to look over your options with you to see how we can help out more. Please follow up with us on social media @LGUSSupport with your contact info and model number. Our team will be your partner every step of the way! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Love it!
on January 9, 2017
Posted by: Cindy1234
from New Paltz, NY, United States
[This review was collected as part of a promotion.] Very happy with our new fridge ! A lot more space !!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com