Customer reviews from lg.com
LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Average customer rating
4.2
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
64
4 Stars
29
3 Stars
6
2 Stars
2
1 Star
9
94%of customers recommend this product.
(
93 out of
99)
Customer Reviews for LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Posted by: John Van Doren
from Rancho Cucamonga
Verified Purchase:Yes
Excellent upgrade from my Norcold 8cf RV refrigerator. Wife really likes the French door with large freezer drawer! Linear compressor works well off my Victron inverter and 300AH Lithium battery bank.
Pros: Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hi there John! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: MamaHeidi
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought an LG suite and love the refrigerator - the most used appliance! The shelves in the doors are deep enough for half gallon containers. Cleaning is so easy - everything comes out for washing. The freezer drawer has great compartments as well! Pics are ‘as is’ - haha.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Aspen Appliance
from Monument / Castle Rock Colorado
Verified Purchase:Yes
Kevin (Aspen Appliance Repair) was fantastic. Diagnosed the problem, obtained the part under warrantee, and fixed the freezer like it was second nature. Couldn't ask for better.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Barb7
Verified Purchase:Yes
[This review was collected as part of a promotion.] The black chrome finish on both the range and refrigerator started to peel within six months of purchase. Would not recommend that finish.
Response from lg.comBy LG, June 11, 2024
Hello there. Thank you for sharing your experience with the [LFC21776D] refrigerator. We understand your disappointment with the black chrome finish peeling within just six months of purchase.
Your feedback is valuable, as it highlights an issue that needs to be addressed. LG's PrintProof™ black stainless steel finish is designed to resist smudges, fingerprints, and stains, but clearly there was a deficiency in this case that led to the peeling you experienced.
Please send us a private message at @LGUSSupport on social media with details like the purchase date, any photos of the peeling finish, and whether you have attempted any cleaning or maintenance that could have contributed to the issue. Our team will thoroughly review the situation and determine the appropriate resolution, which may include a repair, replacement, or other compensation. -Charles
Your feedback is valuable, as it highlights an issue that needs to be addressed. LG's PrintProof™ black stainless steel finish is designed to resist smudges, fingerprints, and stains, but clearly there was a deficiency in this case that led to the peeling you experienced.
Please send us a private message at @LGUSSupport on social media with details like the purchase date, any photos of the peeling finish, and whether you have attempted any cleaning or maintenance that could have contributed to the issue. Our team will thoroughly review the situation and determine the appropriate resolution, which may include a repair, replacement, or other compensation. -Charles
Written by a customer while visiting lg.com
Posted by: RUDY54
from LONG BEACH, NY
Verified Purchase:Yes
IN OCTOBER 2018, IT STOPPED WORKING A MONTH AGO...LG HAS REFUSED TO REMEDY IT...
Pros: Features/Settings
Quality
1
Features
4
Value
1
Response from lg.comBy true, LG Digital Care Team, March 21, 2024
Hey Rudy. We are here to help you with your LG Fridge, but we need more details about what caused it to stop working. Please send us a private message on social media @LGUSSupport with your contact details, model, and serial number. As a loyal LG customer, your satisfaction is our top priority, and we are committed to resolving your issue as soon as possible. ^David
Written by a customer while visiting lg.com
Customer Rating
1
Terrible Buy didn't last
on July 8, 2024
Posted by: Ghan323
from wilton ct
[This review was collected as part of a promotion.] Lasted only 5Yrs 8 months. not worth the $$$. Would never buy a bottom freezer again or LG.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 9, 2024
Hi, there. Thank you for leaving us a review on your LG Refrigerator (LDCS22220S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com