Customer reviews from lg.com
LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Average customer rating
4.2
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
64
4 Stars
29
3 Stars
6
2 Stars
2
1 Star
9
94%of customers recommend this product.
(
93 out of
99)
Customer Reviews for LG - 22.1 Cu. Ft. Bottom-Freezer Refrigerator
Posted by: ShakeSam
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Weve had this fridge for 3 years now and love it. No bells and whistles and thats what we wanted. Just an icemaker and counter depth to fit our space. the grey black finish looks beautiful.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fiestadee2
from Pt. Richmond, CA
Verified Purchase:Yes
Purchased extended warranty and was glad I did since problems arose with five-year period.
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Eville64
from Ellicottville NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Finish is peeling off!! Very disappointed. Still waiting for replacement doors
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Lasted less than 4 years!
on August 21, 2021
Posted by: mad_tee
from Virginia
Like other reviewers noted, this fridge had a very short lifespan. Unfortunately, it quit while I was out of town and you can guess what I had to deal with when I returned—rotten food in the freezer, flies and maggots, not to mention the horrible smell! No amount of cleaning can remedy this and the fridge is dead. I tried different outlets, resetting the circuit breaker, nothing. Dead in less than 4 years. Shame on LG for these fridges. It was the only one that fit in the space I have so now I’m on the hunt again. Don’t buy!
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 24, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Black Stainless Steel appliances
on March 3, 2022
Posted by: PAW66
from Columbus, OH
We bought all LG Black Stainless steel appliances 4 years ago. We used the correct "shimmy" rag and only used water on all the appliances. Every piece, the black stainless steel is peeling off. I have no complaints about the appliances themselves, they are all working great. They just look like crap. I wish there was a way to fix them. Appliances are good, just don't buy black stainless steel.
Quality
2
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, March 7, 2022
We hate hearing your unit is not working properly. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Time for a lawsuit
on March 9, 2022
Posted by: Tam 03
from Chicago
[This review was collected as part of a promotion.] Black stainless is peeling off it scratches very very easily this I'd crap and seems to be a big issue with LG black stainless
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, March 10, 2022
We are sad to see this and we would like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info, pictures and brief description of the issue so that we can investigate. We will do everything in our power to help and resolve this issue. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Pat Madeira Beach
from Madeira Beach, Fla
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our LG refrigerator! When we had a small problem with our Freezer Drawer, customer service talked us through how to correct the problem ourselves. We have not had any other problems. It is HUGE and holds a lot of food. We couldn't be happier with our LG refrigerator and their customer service!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Donald Fong
from Sacramento, CA
Verified Purchase:Yes
The refrg/freeze work well since we bought it almost 4.5 years ago.
Recently, the unit went out. LG technician came out and replaces the compressor and clean the system out last week. Technician was very knowledgeable and efficient. Thank you
Recently, the unit went out. LG technician came out and replaces the compressor and clean the system out last week. Technician was very knowledgeable and efficient. Thank you
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com