I was excited to use my crockpot. I got it and it has a huge dent in the front.. very disappointed. I bought it to entertain, now at my mother-in-laws funeral, it looks terrible
Response from crock-pot.comBy Gregory, Consumer Care, July 27, 2018
We apologize that the slow cooker arrived dented. We would be happy to assist you. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. Thank you.
Purchased a few weeks ago, the only disadvantage would be that the main crock is a bit small, great for 2-4 people, but not larger families
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, July 30, 2018
Thank you for your positive review. We are thrilled to hear that you are enjoying the versatility your new Crock-Pot® Swing and Serve™ Slow Cooker was designed to provide!
Written by a customer while visiting crock-pot.com
I love the idea of this but the lid does not seal well. I put a towel over the larger pot to seal in the heat. I've emailed pictures and a video of the lid moving, but not heard back.
Response from crock-pot.comBy Gregory, Consumer Care, August 9, 2018
Thank you for your review. The lid gap is necessary to allow steam to escape. The lid should not seal. For further assistance, please contact us using the link below. For a quick response, please live chat with us.