Customer reviews from crock-pot.com
Crock-Pot - Swing and Serve 6.5-Quart Slow Cooker - Brushed Stainless Steel
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
102
4 Stars
24
3 Stars
6
2 Stars
5
1 Star
3
95%of customers recommend this product.
(
127 out of
134)
Customer Reviews for Crock-Pot - Swing and Serve 6.5-Quart Slow Cooker - Brushed Stainless Steel
Posted by: CFrazier6
from Arlington, TX, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I bought this over a month ago and I think I've used it more than my actual pots and pans. As a Mom of 4, this makes meals so much easier to cook. I highly recommend it
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, June 15, 2018
Thank you for your positive review. We are thrilled to hear that you are enjoying the versatility your new Crock-Pot® Swing and Serve™ Slow Cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Perfect for Busy Parents!!
on September 13, 2016
Posted by: MsEmily
from Westerville, OH, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] This product has been a lifesaver for me and my family! I am a busy mom, who likes to have nutritional meals with variety. I do not have a lot of time to prepare meals, so this swing & serve crockpot cooks an entire meal in one shot! It is very easy to clean the inserts and the lids afterwards. I don't know how we ever lived without it!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Doesn't hold up - disappointed
on May 18, 2017
Posted by: BA123
from MT, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Bought this 3 months ago. Within one day of use the left top lid holder crumbled away. Both top lids screws came lose - one after a month and the other just yesterday - and we'll had to be dug out of food. Lids do not stay put.
The top crocks should have been a little higher of the bottom one to keep lids on.
Wish you could leave ladles in with a cut out in the lids.
It keeps the heat and the space saving option is amazing. It's just the overall quality that unfortunately lacks. I was so excited to receive it and use it.
Wish you could leave ladles in with a cut out in the lids.
It keeps the heat and the space saving option is amazing. It's just the overall quality that unfortunately lacks. I was so excited to receive it and use it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 18, 2017
Thank you for providing your feedback as it is greatly appreciated. We are always looking to improve our products and will forward your comments to our product team. We would be happy to assist you with this. For assistance, please contact us using the link below. For faster response time, click the Live Chat icon.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
5
Counter space saver
on September 13, 2016
Posted by: thightower
from Winthrop Harbor, IL, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] At first sight I thought this was so strange looking, isn't this the truth with anything new? After playing with this product and using it I decided it was going to be of great help during the Holidays! I give this product 5 stars and would recommend it to others. I received this product as a sample to review and while I was first skeptical I ended up liking it very much!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: thurzasue
from Orono, ME, USA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
My husband found this offered for a great price online...so we decided to order one for ourselves and then decided to order two more for Christmas gifts. It has proven to be a great addition to our kitchen!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 14, 2018
Thank you for your positive review. We are so happy to hear how much you are loving your new Swing and Serve® unit!
Written by a customer while visiting crock-pot.com
Posted by: Dailey
from San Antonio, TX, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I bought this a couple of weeks ago and was so excited to receive it. It's the perfect size for small meals and I can due a ful meal using just the swing crock pot. It's a 3 in one that can feed a family of four with ease. Each pot has it's own controls which makes cooking much easier. It's worth the cost to get one and I'm glad I made this purchase.
I would recommend this to a friend!
Response from crock-pot.comBy Robert, Consumer Care, April 23, 2018
Thank you for your review. The Swing and Serve™ is more versatile than some might think, but it sounds like you've already familiarized yourself with the ins and outs of it. I'm happy to hear you're using it to its fullest potential.
Written by a customer while visiting crock-pot.com
Customer Rating
2
CROCK LID
on January 16, 2017
Posted by: GRANDMA2
from UPSTATE NEW YORK
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I RECEIVED A SWING AND SERVE CROCK POT FOR CHRISTMAS AND THOUGHT IT WOULD BE JUST THE RIGHT SIZE FOR ME. DECIDED TO
TRY IT BEFORE I THREW THE BOX AWAY AND WAS VERY DISAPPOINTED.
I HAD SOUP IN THE CROCK FOR AN HOUR AND A HALF AND IT WASN'T EVEN HOT. CROCK POT WAS HOT, BUT NOT FOOD. FINALLY REALIZED WHY. IT WAS BECAUSE THE LID DOESN'T NOT FIT CORRECTLY. JUGGLES BACK AND FORTH AND DOES NOT FIT TIGHTLY AND THERE IS A PRETTY NICE SIZE GAP ON EITHER SIDE SO THE HEAT IS COMING OUT. I HAD A
CROCK POT ONCE BEFORE LIKE THAT AND THEN BOUGHT ONE THAT HAS
THE LOCKS ON THE SIDES AND THAT WORKS WONDERFULLY. MAYBE YOU SHOULD HAVE DONE THAT WITH THIS ONE. WILL BE RETURNING IT.
SO DISAPPOINTED.
TRY IT BEFORE I THREW THE BOX AWAY AND WAS VERY DISAPPOINTED.
I HAD SOUP IN THE CROCK FOR AN HOUR AND A HALF AND IT WASN'T EVEN HOT. CROCK POT WAS HOT, BUT NOT FOOD. FINALLY REALIZED WHY. IT WAS BECAUSE THE LID DOESN'T NOT FIT CORRECTLY. JUGGLES BACK AND FORTH AND DOES NOT FIT TIGHTLY AND THERE IS A PRETTY NICE SIZE GAP ON EITHER SIDE SO THE HEAT IS COMING OUT. I HAD A
CROCK POT ONCE BEFORE LIKE THAT AND THEN BOUGHT ONE THAT HAS
THE LOCKS ON THE SIDES AND THAT WORKS WONDERFULLY. MAYBE YOU SHOULD HAVE DONE THAT WITH THIS ONE. WILL BE RETURNING IT.
SO DISAPPOINTED.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, January 20, 2017
Thank you for your review. The lid gap is normal and necessary to prevent too much pressure from building up. It does not effect the cooking time. The typical cook time for Crock-Pot® Slow Cookers to reach simmer point is 209°F:
Low: 7-8 hours to reach the simmer point
High: 3-4 hours to reach the simmer point
If you would like additional assistance, please contact us using the link below and we will be happy to help.
https://www.crock-pot.com/contactus?cid=contact-us
Low: 7-8 hours to reach the simmer point
High: 3-4 hours to reach the simmer point
If you would like additional assistance, please contact us using the link below and we will be happy to help.
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
2
3-in-1 3.5 quart slow cooker
on February 11, 2018
Posted by: jaca
from Somerset, KY, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] this was a gift and the stoneware is cracked where can i get new stoneware for it
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 19, 2018
We're sorry to hear this has been your experience with your slow cooker. If this issue occurred through natural use (and not user error such as dropping the stoneware), we would encourage you to contact us using the link provided below for further assistance. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com