[This review was collected as part of a promotion.] This was my first experience with replacing a toner. I thought I would have to get my grandson to do it for me but I tried it myself and did it on the first try. Very easy.
[This review was collected as part of a promotion.] I also bought some 902 4 pack and they do not work. I have e-mail HP several times to no avail. They must be dried out. We have tried everything and it will still not print color
Response from hp.comBy Mary, HP Care, January 28, 2021
Hi Gaye,
I'm sorry that you didn't have a very good experience with the cartridges you were sent. I can imagine how disappointing that must have been.
Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
[This review was collected as part of a promotion.] I ordered this product online and was delighted at how easy it was to replace the old one, how well it works, and how beautifully my prints come out.
[This review was collected as part of a promotion.] I love how fast my package came. With working from home, it was so important to receive this ink quickly. Overall, it lasted me almost a year before I had to purchase another.