Customer reviews from lg.com
LG - 65" Class - OLED - W7 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
43
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
6
87%of customers recommend this product.
(
54 out of
62)
Customer Reviews for LG - 65" Class - OLED - W7 Series - 2160p - Smart - 4K UHD TV with HDR
Posted by: Chiyi
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] An electronic picture display like none other. The quality is undeniable. Images in the screen pop out at you. It's just incredible.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Beautiful thin TV, but burnt in by CNBC ticker.
on September 27, 2021
Posted by: DaveSchlic
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I watch CNBC often, and the bottom of the screen has a ticker that moves and changes, but the outline and shape of the ticker are burnt into the screen. I see it bleed through while watching other shows. This is bogus, and should not have happened with this tv.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bernadette 61
from Ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent tv..very pleased with my purchase ..love all my lg products.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from denver
Verified Purchase:Yes
oled TVs are garbage gets burned in 6 months and LG wont do anything for you
Response from lg.comBy JaNika Wiley, Social Media, October 7, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
3
Awful
on September 5, 2023
Posted by: Whatever It Is
from At home
It doesn't allow alot of different apps to be installed. Such as mgm+, max, and more. You spend alot of money on these televisions and they are pure GARBAGE.!!
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi there. Thank you for leaving us a review on the OLED65W7P. This unit is a 4K HDR Smart TV with WebOS 3.5 installed. If you are having an issue with installing the proper channel, there might be some sort of software update that might be required, and the channel is not available for our platform. If you have any other questions about this, please don't hesitate to send us a private message with your contact details, model, and serial number of the unit. ^Anthony
Written by a customer while visiting lg.com