Customer reviews from lg.com
LG - 65" Class - OLED - W7 Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
43
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
6
87%of customers recommend this product.
(
54 out of
62)
Customer Reviews for LG - 65" Class - OLED - W7 Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
4
LOVE IT BUT MY CAMREA LOOKS TO HAVE A FINGER PRINT
on June 3, 2017
Posted by: TECHNICAL PANDA
from York, PA, United States
[This review was collected as part of a promotion.] ON THE INSIDE OF THE CAMERA THEIR APPEAR S TO BE A MARK ON THE INSIDE OF THE CAMERA
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on January 21, 2019
Posted by: CHARLOTTE29618
from Charlotte nc
[This review was collected as part of a promotion.] Got 3 of these last week that were amazing from size to quality i highly recommend
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Best picture.
on December 6, 2020
Posted by: Dan G in NY
from New York City
[This review was collected as part of a promotion.] I’ve had this for three years and it’s still the best picture quality out there. Would get GX over wallpaper version now though. Not worth the price difference.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great product, GREATER Company
on December 11, 2020
Posted by: AErcen
[This review was collected as part of a promotion.] I am not sure which is better? The brilliant picture I watch on this W series OLED TV that is now three years old, or the spectacular serive I have received from LG during my ownership.
Pros: Style/Design, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
More interesting than amazing, super overpriced
on December 17, 2020
Posted by: Misha S
from Austin, TX
[This review was collected as part of a promotion.] This was the first wallpaper OLED, so it has some novelty factor to it that's less valuable years on.
The picture is exceptional, but you have to be careful of burn-in.
The sound bar is average. Yes, it might support Atmos but it still sounds like a medium-end sound bar with almost no bass. Want to add a subwoofer? That's impossible. I'm not talking about just Bluetooth, either, even wired there's no way to add a subwoofer. So, theoretically, LG wants you to buy another one of their high-end sound bars packages to pair with this TV.
"Hey guys!" you'll tell your friends "Look at how thin this TV is!" And then they'll point to your space hogging double sound-bar (but one's actually off) set up and shrug.
It's no surprise that LG nixed the 80s-vibe mechanical pop-up speakers after this model. I am, frankly, a little surprised that they still seem to work like new. I know it's only a matter of time before one of them stays permanently stuck, the way those old Corvettes or Z-350s with one stuck headlight look.
Except for proudly telling your friends how much cash you burned on a 65" OLED, this TV doesn't really have a purpose.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 23, 2020
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Zhykin19
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the thinnest TV EVER! Looks so amazing, ads a wow factor to the living room! Amazing picture, easy to install (need 2 people), good sound (base is average, I would recommend adding another speaker), AMAZING ON THE X BOX SERIES X (60 fps at 4k). OVERALL GREAT! The look on the wall is beyond beautiful. It really is as thin as a house key.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Gia G
Verified Purchase:Yes
[This review was collected as part of a promotion.] 15 K tv power bar broke less than two years sadness LG made a lemon
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 21, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
This is cutting technology.
on April 11, 2021
Posted by: abrahams
from gh
[This review was collected as part of a promotion.] i have had this tv for 2 years and like wine, it gets better everyday.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com