Customer reviews from Newair
NewAir - 19-Bottle Wine Cooler - Stainless Steel
Average customer rating
4.8
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
77
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
3
98%of customers recommend this product.
(
46 out of
47)
Customer Reviews for NewAir - 19-Bottle Wine Cooler - Stainless Steel
Posted by: MrsFitz
from Mass/NH Border
Verified Purchase:Yes
So..while I LOVE the look of this built in wine fridge, we have received TWO so far that don't work. The temp wouldn't regulate in either one. Two lemons with the same problem? Ugh. The Customer Service people been GREAT & set up returns & a new fridge. Hoping the THIRD TIME IS THE CHARM & not "Three Strikes Newair & you are out". I'll review again when 3rd one arrives. Thanks.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: barbier
from Racine, Wi
Verified Purchase:Yes
Would love to win this one....commenting to win this
Written by a customer while visiting Newair