Customer reviews from bosch-home.com
Bosch - Benchmark Series 30" Built-In Double Electric Wall Oven with True Convection - Stainless Steel
Average customer rating
4.7
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
129
4 Stars
18
3 Stars
8
2 Stars
4
1 Star
2
91%of customers recommend this product.
(
112 out of
123)
Customer Reviews for Bosch - Benchmark Series 30" Built-In Double Electric Wall Oven with True Convection - Stainless Steel
Customer Rating
3
No wi-fi
on November 15, 2024
Posted by: Don in Houston
Can't find remote start.
Response from bosch-home.comBy Bosch Home US, November 18, 2024
Hi Don , thank you for this feedback. We apologize for your experience and our team is here to help with any Home Connect issues you are experiencing. We encourage you to connect with our team at info.us@home-connect.com. Please include your model number, device type, and email address associated with your account.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Meh
on November 12, 2024
Posted by: Jalpine
[This review was collected as part of a promotion.] Used for about 4 years. We have had it for 5 but were away for a year. Occasional use only. Control board has already been replaced once as have temperature control probes. Just made another appointment to have the oven fixed due to temp control probes error code. This is supposed to be a high quality oven. Reliability is an important characteristic of quality. When this works it is a spectacular oven. But it is should not need anywhere need this level of service just to be functional.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 13, 2024
Hi Jalpine, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Oven
on November 6, 2024
Posted by: Baxter
Very nice oven that is quite large with even heating
Written by a customer while visiting bosch-home.com
Customer Rating
2
Oven temp
on October 29, 2024
Posted by: Temp issues
[This review was collected as part of a promotion.] We had the ovens installed, cleaned them and then ran the prelim bake cycle. When we used the following day we found the overall oven temp is very inconsistent. We put a highly accurate thermometer from thermo works into both the upper and lower ovens. There is a 100 degree swing happening when using bake function. Unacceptable. We will be opening a service ticket to resolve.
The ovens are pretty but useless if they are running this hot.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, October 30, 2024
Hi Temp, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns on how to properly operate your ovens, please contact Bosch Customer Care at 1-800-944-2904 for real time support. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Unique Design
on October 19, 2024
Posted by: Annie
[This review was collected as part of a promotion.] Side opening doors are so practical for both comfort and safety. No more stretching across hot oven doors. Controls are very intuitive, and heating is even for perfect recipes every time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Brilliant innovation
on September 14, 2024
Posted by: Lindi
[This review was collected as part of a promotion.] I'm a woman of slightly below average height and love to cook. A normal double oven is often difficult because standing to the side with a HOT door underneath and to the side of you is dangerous and nerve wracking. The innovation to have the door open like many other appliances - to the side - is absolutely brilliant. I can now get directly in front of my oven and heave my massive turkey into the oven without fear of burning myself on the lowered door. I couldn't be more grateful or excited about this appliance!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Smartest Design
on July 23, 2024
Posted by: RickR
[This review was collected as part of a promotion.] Swinging doors are the best idea ever, Rolling pull out shelves are incredibly useful for turkey and roast basting, thermo probe cooking takes guess work and cooks perfectly. Reduce Temp 5 degrees if letting meat sit.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Perfect for us short folks!
on June 21, 2024
Posted by: Bbnurse2014
[This review was collected as part of a promotion.] These double ovens have been wonderful so far. I really enjoy the way the doors open as I don't have to get up on my tippy toes to get food out.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com