Customer reviews from bosch-home.com
Bosch - Benchmark Series 29.8" Built-In Electric Convection Double Wall Oven - Stainless Steel
Average customer rating
4.6
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
95
4 Stars
18
3 Stars
6
2 Stars
4
1 Star
1
90%of customers recommend this product.
(
86 out of
96)
Customer Reviews for Bosch - Benchmark Series 29.8" Built-In Electric Convection Double Wall Oven - Stainless Steel
Customer Rating
5
Brilliant innovation
on September 14, 2024
Posted by: Lindi
[This review was collected as part of a promotion.] I'm a woman of slightly below average height and love to cook. A normal double oven is often difficult because standing to the side with a HOT door underneath and to the side of you is dangerous and nerve wracking. The innovation to have the door open like many other appliances - to the side - is absolutely brilliant. I can now get directly in front of my oven and heave my massive turkey into the oven without fear of burning myself on the lowered door. I couldn't be more grateful or excited about this appliance!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Unique Design
on October 19, 2024
Posted by: Annie
[This review was collected as part of a promotion.] Side opening doors are so practical for both comfort and safety. No more stretching across hot oven doors. Controls are very intuitive, and heating is even for perfect recipes every time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Oven temp
on October 29, 2024
Posted by: Temp issues
[This review was collected as part of a promotion.] We had the ovens installed, cleaned them and then ran the prelim bake cycle. When we used the following day we found the overall oven temp is very inconsistent. We put a highly accurate thermometer from thermo works into both the upper and lower ovens. There is a 100 degree swing happening when using bake function. Unacceptable. We will be opening a service ticket to resolve.
The ovens are pretty but useless if they are running this hot.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, October 30, 2024
Hi Temp, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns on how to properly operate your ovens, please contact Bosch Customer Care at 1-800-944-2904 for real time support. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Oven
on November 6, 2024
Posted by: Baxter
Very nice oven that is quite large with even heating
Written by a customer while visiting bosch-home.com
Customer Rating
3
Meh
on November 12, 2024
Posted by: Jalpine
[This review was collected as part of a promotion.] Used for about 4 years. We have had it for 5 but were away for a year. Occasional use only. Control board has already been replaced once as have temperature control probes. Just made another appointment to have the oven fixed due to temp control probes error code. This is supposed to be a high quality oven. Reliability is an important characteristic of quality. When this works it is a spectacular oven. But it is should not need anywhere need this level of service just to be functional.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 13, 2024
Hi Jalpine, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-944-2904 if you need additional assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
3
No wi-fi
on November 15, 2024
Posted by: Don in Houston
Can't find remote start.
Response from bosch-home.comBy Bosch Home US, November 18, 2024
Hi Don , thank you for this feedback. We apologize for your experience and our team is here to help with any Home Connect issues you are experiencing. We encourage you to connect with our team at info.us@home-connect.com. Please include your model number, device type, and email address associated with your account.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Benchmark Double Wall Oven
on December 24, 2024
Posted by: pgmfly
[This review was collected as part of a promotion.] Outstanding oven. Love the side door opening, makes it easier to get items in and out of the oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Wall oven
on January 15, 2025
Posted by: Peter
The oven has a fan that comes on every time it's running, not the convection fan but a blower fan, it's very loud and annoying as our kitchen is connected to the family room and you have to listen to it while your cooking and watching TV,Also top door is crooked and the adjustment does not straighten it out, I wish we purchased the Monogram instead
Written by a customer while visiting bosch-home.com