Customer reviews from bosch-home.com
Bosch - Benchmark Series 30" Built-In Double Electric Wall Oven with True Convection - Stainless Steel
Average customer rating
4.7
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
144
4 Stars
19
3 Stars
2
2 Stars
2
1 Star
5
96%of customers recommend this product.
(
114 out of
119)
Customer Reviews for Bosch - Benchmark Series 30" Built-In Double Electric Wall Oven with True Convection - Stainless Steel
Customer Rating
5
Absolutely Love
on December 30, 2023
Posted by: Laura
I LOVE my new double oven. The side opening doors are wonderful. I can open them all the way. The slide in and out rack is so nice. I used the delayed start and it worked amazingly. The probe helped with perfectly cooked medium rare roast.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Lovely oven with pleasing look in the kitchen
on December 22, 2023
Posted by: Lorene
(This review was collected as part of a promotion.) Enjoying large batch baking and the precision setting with this oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Double Wall Ovens
on November 7, 2023
Posted by: James
[This review was collected as part of a promotion.] I purchased these ovens to replace a GE Monogram oven that was no longer cost-effective to repair. Since I needed an oven, and the Bosch oven was one of only a few to fit in my cabinetry with immediate availability, I purchased it. It is a good oven, but the GE Monogram had more features. I used this oven for 8 months and discovered the oven timer was not working properly. After four service visits, replacing the board and control panel, Bosch agreed to replace the unit. The replacement authorization took an inordinate amount of time but the replacement oven was finally delivered nine months after the initial complaint was made. The new oven timer does not work either. All the service staff (on site and Bosch technical support personnel) indicated the problem is a software or circuit engineering issue. I would have thought that Bosch would fix it since I reportedly am not the only customer with the issue.
On the positive side, the oven temperatures are true, oven access is great since the doors open to the side and the control panel is relatively easy to use. The convection features work well too.
For an oven priced at $5000, you would think you would get a premium oven rack in each oven, but the unit is delivered with only one premium rack.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Good not great
on October 3, 2023
Posted by: Rob G
[This review was collected as part of a promotion.] Overall a good, but not great, oven choice. Purchased specifically for the convect capability but this has been disappointing with an uneven bake. The usual adjustment of dropping the temperature down 25' is too cold for a proper bake. But dropping 15' and the temperature is too hot. I've tried about 6 times to find the sweet spot and have given up after burning edges or having a poor rise because the oven is too cold. Having said that, the Bake function is quite good. 3 stars because i bought a convect oven that doesn't have a useable convect feature, but the bake function is good enough
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, TM, CS, October 5, 2023
Hi Rob G, thanks for your review. We apologize this has been your experience and have forwarded your feedback to the appropriate team as we strive to continuously improve the customer experience. Your feedback is invaluable in this process, and we appreciate you reaching out. If you have additional questions or concerns, please contact our customer service team at 1-800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Oven
on September 27, 2023
Posted by: Bird
[This review was collected as part of a promotion.] Wife loves them she don't have to stand on her tippy toes get the food out
Written by a customer while visiting bosch-home.com
Customer Rating
5
Happy
on September 1, 2023
Posted by: Side swing
[This review was collected as part of a promotion.] This oven is sleek and sexy. The side swing doors are smart and better insulated than French door style. The oven preheats quickly and food cooks evenly. One happy customer! I highly recommend this unit!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Awesome oven
on August 30, 2023
Posted by: Czarina
[This review was collected as part of a promotion.] I love these ovens! The absolute best thing is the side-swing doors. Every oven should them! I'm very short and leaning over regular drop-down doors to lift heavy items is very difficult. I've used the convection feature to bake multiple sheets of cookies and they were perfect. I've also baked bread with good success. I haven't used the temp probe yet. My only negative is that I wish the printed user guide was more helpful.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Fantastic Double Oven
on August 7, 2023
Posted by: Kate
I purchased this oven as part of a kitchen renovation. I coook often and have never had a double oven. I was missing the boat! Having two ovens allows me to prepare different foods at the same time. LOVE the side swinging door. I am short, and this makes it so easy to reach in and pull food out without burning myself. Controls are intuitive and easy to use. Oven appears to cook at the temp that it is set at. The oven vent, while oven is on, does blow air into the kitchen, but it is not hot air. My only complaint is that the bottom rack in the top oven sticks a bit, and I wish there were telescoping racks on all racks, not just one. Over all I have had this oven for about 3 months, and I would purchase it again.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com