Customer reviews from startech.com
StarTech.com - 6-Bay USB 3.0/eSATA Hard Drive Docking Station
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - 6-Bay USB 3.0/eSATA Hard Drive Docking Station
Customer Rating
4
Does a quick job with SSD
on December 17, 2019
Posted by: The Department
I did have one unit that was giving me a bit of trouble in the beginning (bought 2). I called tech support and they were not able to fix the issue so they sent me a new one. The unit does work, but will not support anything other than Mech and SSD drives. I needed to clone multiple M.2 Nvme but the unit is not compatible.
Overall a good unit, i run a 500 plus outfit, and they've been good so far! (5 Months)
D
I'd buy again, we've tried a few Startech products.
Written by a customer while visiting startech.com
Customer Rating
1
Did not worked properly once!
on October 23, 2018
Posted by: Jfhotmail
I tried all combinations, went through the book to duplicate HD.
Did not worked once!
Freezes betwwen 20% and 70% of the job every time.
Did not worked once!
Freezes betwwen 20% and 70% of the job every time.
Response from startech.comBy Brian, Customer Support, October 23, 2018
Thanks for taking the time to leave your product review on our SATDOCK5U3ER. We apologize that our product didn't work as expected and we’d like to help.
The behavior you described may be seen if the source drive or one of the target drives has damaged areas (often called bad sectors) or other mechanical damage. We recommend using a software application to determine if any of the drives report damaged or corrupt sectors.
I've also emailed you directly with this information. If you would like to discuss this situation in greater detail, please feel free to contact us by phone, email or chat. We'd be happy to assist!
The behavior you described may be seen if the source drive or one of the target drives has damaged areas (often called bad sectors) or other mechanical damage. We recommend using a software application to determine if any of the drives report damaged or corrupt sectors.
I've also emailed you directly with this information. If you would like to discuss this situation in greater detail, please feel free to contact us by phone, email or chat. We'd be happy to assist!
Written by a customer while visiting startech.com
Customer Rating
4
Warning! Does not support 4Kn drives
on December 28, 2018
Posted by: superduper
It took a while to realize that this product does not support 4Kn drives, only those that support 512n or 512e. No updates are available, so if you need to duplicate an enterprise drive that is 4Kn format you need a different product.
Otherwise it is a good product, we own 10 of them and so far only one fan has failed. The fans are tricky to replace, but if you take your time and keep track of all the screws it is possible.
Written by a customer while visiting startech.com