Customer Reviews for HoMedics - Deep Soak Duo Foot Spa With Poweroll Massage - Blue-greenish, White
Customer Rating
3
Gets the job done, larger please.
on October 4, 2021
Posted by: Neen
from New York, New York
Length of ownership:3 months
My wife is a size 15-16 shoe, therefore most shoes are too small and hurt her feet. While this helps, it needs to be bigger to allow her to fully emerge her feet. I filled the water below maximum and it spilled over. Please don’t just add a lower maximum water and add a recommendation for people with smaller feet. Please make this product to fit larger feet. There aren’t any on the market, we’ve looked.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, October 7, 2021
We are sorry to hear this. The footbath will accommodate up to a men's size 12. Please return the product to the place of purchase if it does not meet your needs. We appreciate your feedback and have passed your comments on the appropriate team.
Written by a customer while visiting homedics.com
Customer Rating
3
It's Ok
on February 7, 2022
Posted by: Sorefoot
Length of ownership:1 month
It's been over a month, it does heat up in minutes about 90min it will 100 degrees from room temp.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, February 9, 2022
We are sorry to hear this. Please return the product to the place of purchase or contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
4
Water Inlet Filters
on April 22, 2022
Posted by: Rich73
from Toronto,ON
Length of ownership:1 year or longer
This works well, lots of reviews mention the shower function and heat not working. You just need to pop off the water inlet filters and clean them. Works great again after that.
I would recommend this to a friend!
Written by a customer while visiting homedics.com
Customer Rating
3
I WISH IT HAD
on September 11, 2022
Posted by: Gerri2651
from Indianapolis, IN
Length of ownership:1 month
I DON’T like the bottom of the spa as i have issues with the bottom of my feet. The bottom of the spa hurts my feet so i wish the nubbies on the bottom were smaller and softer. I also would like the silicone mat for the back of your legs to rest against, i was trying to see if i could find someting to add myself but i haven’t found anything yet.. Thought about using a sponge for my feet to rest on and then a towel for the back of my legs. If you sell anything i could use please let me know.. thank you!!!
I would recommend this to a friend!
Response from homedics.comBy Consumer Relations, September 14, 2022
Thank you for the review. We will be sure to pass this along to our product team. We see our Consumer Relations department has been in contact with you. You are welcome to contact us back if you have any additional questions! 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com
I purchased the foot spa based on the photos and advertisement. After I ordered and received the unit, I found it to be too small for my feet, the attachments were not as advertised, and the bubble footbath was very weak. The only function that met the ads was the water heating feature. I sent my foot spa back the next day.
I do not like the three attachments and thought they would spin when I attach them. Since the do not it is difficult to to get full use of them. Also, I wish it get the water hot longer. The other features are fine
Response from homedics.comBy Consumer Relations, April 13, 2023
Thank you for the review. We take our consumers feedback seriously, we will be sure to pass your comments along to our product team! If you have any questions or need assistance with your footbath, please contact us at 1-800-466-3342. Our hours are 8:30 a.m. to 5:00 p.m. Eastern Time. Or email us directly at cservice@homedics.com.