Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,852 Reviews)
Rating breakdown 1,852 reviews
5 Stars
1,510
4 Stars
156
3 Stars
44
2 Stars
51
1 Star
91
88%of customers recommend this product.
(
1,188 out of
1,350)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: MD
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Somewhat more difficult to maneuver when suitcase is heavy. But love the features inside the suitcase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CL
from California
Gender:Male
Verified Purchase:Yes
this luggage should be a 5 stars, the best purchase ever made for a luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mike c
from Wildwood crest nj
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight but very durable carry on case. The lock is easy to use
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Geno NYC
from NYC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced a Samsonite with a Samsonite. Sale price is a good value for the occasional user.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible lock reset instructions, no words or warning not to put the zippers in the lock
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, March 13, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: DB17
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is solid, easy, and lightweight. Easy to organize and simple. I mean, there's not much more that needs to be reported. It's a good one.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Pierceton, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such a great suitcase! Fits a ton of clothes and travels so smoothly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dry pleased with high fashion design easy to handle and excellent rroom for packing
I would recommend this to a friend!
Written by a customer while visiting samsonite.com