Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,853 Reviews)
Rating breakdown 1,853 reviews
5 Stars
1,511
4 Stars
156
3 Stars
44
2 Stars
51
1 Star
91
88%of customers recommend this product.
(
1,189 out of
1,351)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: PM
from NC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, solid, perfect for a week trip. This arrives on time, dimensions were as advertised
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Please market this as check-in luggage
on November 21, 2025
Posted by: D
I bought this a month ago to replace an older and very reliable samsonite model. I have found out it only meets the carry-on size limits for one domestic carrier. I now have to check this luggage in if I want to bring it home.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Luna
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent suitcase! The second time purchasing it, my partner had one before, and it works very well on different kinds of grounds while traveling. So I decided to get one as well during the black friday sales. Like the color very much as well.
Written by a customer while visiting samsonite.com
Posted by: Frijoles
from Carthage, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great weekend luggage. Needed smaller check in for short trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Line
from troy ny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality , we always buy this brand suitcase. Better than others.
Written by a customer while visiting samsonite.com
Posted by: Kayc
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage! Plenty of room and very durable!!!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: RWL
from Napa, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for a weeklong trip. Sturdy, light, easy maneuvering through airports. The perfect luggage piece
Written by a customer while visiting samsonite.com
Posted by: HS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome carry on bag! Love the hard shell exterior and how light weight it is at the same time.
Written by a customer while visiting samsonite.com