Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,478
4 Stars
152
3 Stars
44
2 Stars
51
1 Star
88
88%of customers recommend this product.
(
1,157 out of
1,316)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Geo Kademenos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very please with the quality and weight of the luggage.
Written by a customer while visiting samsonite.com
Posted by: Yvy
from Nairobi
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase looks good, but it scrated within the first hour I go it, after the first travel I regretted my purchase, all scratched. I do not recommend
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 29, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Lala
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful piece of luggage. Bought a set for my daughter and one for me. Love the color and durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OldFloridaChuck
Verified Purchase:Yes
[This review was collected as part of a promotion.] FABULOUS! An amazing value for the money. We have purchased non-Samsonite luggage in the past but always return to Samsonite.
Written by a customer while visiting samsonite.com
Posted by: JW
Verified Purchase:Yes
[This review was collected as part of a promotion.] The medium size is perfect for an extended trip. It is very light and appears to be well-made.The rollers on the suitcase are amazingly smooth.
Written by a customer while visiting samsonite.com
Posted by: Lisa Ashley
from AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So cute! So fun!! So happy! So perfect! It makes me want to go on a million adventures!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Carol
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This bag was great for my trip.it was so easy to handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sarah
from Dallas Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took this on a 2 week trip to Copenhagen and it was perfect for me. Fit all of my clothes and toiletries and the lock worked great.
Only downside was I had to look up how to use the lock because the instructions were placed inside the *locked* bag. LOL
Only downside was I had to look up how to use the lock because the instructions were placed inside the *locked* bag. LOL
I would recommend this to a friend!
Written by a customer while visiting samsonite.com