Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,478
4 Stars
152
3 Stars
44
2 Stars
51
1 Star
88
88%of customers recommend this product.
(
1,157 out of
1,316)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Ursala
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the new sleek look of my Medium Spinner and the craftmanship is great.I love the idea that it moves the way I need it to and will make my travel to the airport much easier.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Neil
from Salem SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 2nd one I owned. Missing a star because handle broke on original one after about 4 years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Houston Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] only used once but worked well. checked as baggage and survived unscathed.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A.C.
from New york
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very well built. Made to hold a lot of items. Easy to maneuver.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Chris 70
from Richmond Va
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and love the wheels. Allows me to pack all the things i need for a trip.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great size, rolls easily and meets my travel needs
on August 30, 2025
Posted by: cbb53
from SuwaneeGA
[This review was collected as part of a promotion.] Love the sturdiness and roominess of this luggage. I bought it as a backup to another piece of Samsonite luggage I own that I have had for about 14 years that is still going strong.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Denise L
from Baldwinsville NY
Verified Purchase:Yes
Was satisfied with the room for packing. Was disappointed with the cheap plastic appearance and how easily scratched it is. Would recommend using a luggage cover. Unfortunately the retractable handle broke my first use. It does not appear you can get a handle replacement. Would not recommend this product.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Denise L
Verified Purchase:Yes
Would not purchase again. Feel its cheaply made product for the price
Response from samsonite.comBy Samsonite US Care Team, September 1, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com