Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,855 Reviews)
Rating breakdown 1,855 reviews
5 Stars
1,513
4 Stars
156
3 Stars
44
2 Stars
51
1 Star
91
88%of customers recommend this product.
(
1,191 out of
1,353)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Ne
from Puerto Rico
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Freeform is a modern, ultra-lightweight line that includes carry-on, medium, and large suitcases, all with double wheels, TSA lock, and a 10-year warranty. I have in medium and large in Navy and Amethyst. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: S. Bush
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is so nice and looks great too! It is built to last!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Naples Fl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 15 days of dragging a very old bag around Japan, I realized it’s time to step up the game. I did a little research, went for easy roll, light and comfort in movement. I selected this Samsonite carry-on. I’ve since been to Nashville twice with it and omg what a game changer.
I would recommend this to a friend!
Response from samsonite.comBy Samsonite US Care Team, July 9, 2025
Thank you for taking the time to leave your review. We are happy to hear you liked the product! The low star rating does not match the information given, so we will connect with you in case there's anything else we should know about your experience.
Written by a customer while visiting samsonite.com
Posted by: Brandi
from Marysville, OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great suitcase! Plenty of room and smooth ride! Love this for my trips and has a great TSA lock.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Brandi
from Marysville, OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is awesome for my trips to visit my son overseas!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Nigel
from Ohio valley
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great lightweight carryon suitcase. Easy to roll and has plenty of room
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dan
from Springfield Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took it on my first trip a week ago. It's a great carry on!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Enrique
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Freeform luggage is absolutely the best. The size is perfect for packing a week’s worth of clothes for me and my wife. The spinner wheels are awesome and makes it easy to maneuver. The color is beautiful. The hard shell is durable and I’m sure it will last us a long time. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com