Customer reviews from samsonite.com
Samsonite - Freeform 24" Spinner - Sage green
Average customer rating
4.3
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
186
4 Stars
29
3 Stars
18
2 Stars
11
1 Star
22
75%of customers recommend this product.
(
128 out of
171)
Customer Reviews for Samsonite - Freeform 24" Spinner - Sage green
Customer Rating
1
awkward at best
on November 2, 2018
Posted by: disappointed traveler
from Washington, DC
I bought this bag for a multi-stop trip. I couldn't prop open the top while packing. I didn't think much of it at the time. When I picked up my bag, I was surprised at the large number of scrapes on it. This bag is not a true 3D rectangle. Rather, it has eight sides. This makes balancing to pack or unpack very difficult. I suspect this also made it more vulnerable to scratches. The person with whom I was traveling had a traditional hard, four wheeled Samsonite. That one had fewer scratches after > 20 trips than mine did after one. I am so disappointed in this purchase. I thought I could count on Samsonite. I was wrong.
Pros: Lightweight
Cons: Poor Quality, difficult to balance, Difficult to Pack
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Sam
from Chicago
Verified Purchase:Yes
It's rugged. I like it.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality
Written by a customer while visiting samsonite.com
Customer Rating
5
Could not be more pleased
on October 13, 2018
Posted by: Carl
from DC
I bought this for a two week trip through Europe that included wheeling this through airports, train stations, and trains. I easily handled two weeks of clothes without the need to expand. I am a fairly old guy, but I could pull this plus my partner's, heavier bag. It's tough, good looking, and easy to move. You can't ask for more. Its built in combination lock was a lot more convenient than my partner's padlock. My only regret is that I didn't buy this sooner.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: OmaEzr
from Phoenix AZ
Verified Purchase:Yes
Many airlines in other countries permit 20-23Kg checked in bag. Sometimes, we walked for long distance with our suitcases. There's not much space inside European train although we're in the first class. We have to put our larger size Samsonite suitcases away from us in the hallway. We need lighter and smaller checked-in suitcases. I bought 2 of 24" Samsonite spinners, for my husband and me. We bought hardshell most of the time because it's easier to clean. This new Samsonite is very easy / smoother / lighter to move around. Our older ones are heavier although they are 4 wheels that supposedly to slide on your side, not pull. The slot for our information is very nice. I love the fact that the lock is planted in the suitcase so I do not have to put our own lock on it. But, the lock is not very easy to slide; I have to use my fingernail to change the numbers and yet it's not easy to turn. I hope Samsonite change the lock system to more smooth one. I hope the time will make the key easier to slide. I put a dog tag on each suitcase with engraved (our) information so we can spot our suitcases from distance. With this new look, we now have tidier, better look of suitcase!
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jessica
from Kansas City, MO
Verified Purchase:Yes
This bag scratches very easily. I would not recommend it if you will be checking your bag as mine got scratches all over and looked like it has been used for so many times just after 1 use.
Pros: Easy To Carry, Good Capacity
Cons: scratches easily
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
I went with the plum color, which looks stylish but didn't hide scuff marks very well. The scuffing was evident immediately, but the luggage helped protect and safely deliver six bottles of wine. I noticed that the handle felt a bit weak once the weight was added on (up to 47 lbs), but I manged well enough.
Pros: 8 Wheels, Easy To Identify, Good Capacity, Stylish
Cons: Scuffs easily, Weak Handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Lightweight, good rolling action. 4 stars for now...
on April 8, 2018
Posted by: J
from NYC
Verified Purchase:Yes
Great so far. 4 stars for now and could be bumped up to 5 if durability is good. As a frequent business traveller, durability is very important. The plastic clasp on the elastic belts in the open side are cheaper than those on my smaller Samsonite case. Hoping it doesn't break.
Pros: Good Capacity, Good Zipper Action, High Quality, Lightweight, Stylish
Cons: Roller handle height too short
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Scratch Easily...
on February 20, 2018
Posted by: Matchman
from Denver, CO
It is not easy to move if you loaded all the heavy stuffs in. After first use, there are significant scratches on the surface and corners.
Pros: Lightweight
Cons: Poor Quality, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com