Customer Reviews for Bosch - 500 Series 30" Built-In Double Electric Combination Microwave and Wall Oven with True Convection - Stainless Steel
Customer Rating
1
FAULTY MICROWAVE
on March 25, 2021
Posted by: DC Designer
[This review was collected as part of a promotion.] The microwave stopped working after the second usage. Either a short circuit or another electric problem happened when opening the microwave door 2 seconds before the end of the cycle. Unit is new and not working. Since this is a combo oven and microwave unit, it is difficult to pull out for repairs: heavy!! Do not recommend this product and do not recommend buying cmbo units.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, March 26, 2021
Hi DC Designer, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. It sounds like you may need a technician to assist. We have added a link to our service locater if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
[This review was collected as part of a promotion.] I love my Bosch microwave/wall oven. My previous oven was so difficult to operate. This one is simplicity itself and does everything I need in the way of cooking. Highly recommend it!
[This review was collected as part of a promotion.] I am just restarting sourdough bread making and the proof setting on the oven is perfect to get a good rise and works just as well when I am only feeding the starter. This oven cooks evenly and I get the browning of the tops of my casseroles perfect every time with convection baking. Still haven't had an opportunity to make cookies in the oven.
[This review was collected as part of a promotion.] My husband and I love all the features of both the microwave and the oven. It is nice to have the multiple choices for convection as well as the normal oven functions. The microwave is absolutely the best we've had and we use it multiple times daily.
[This review was collected as part of a promotion.] I love the classy clean look of this unit. It is an upscale product that makes an impression. I love that both units are combined to make a sleek look. The knobs are so nice and it works great. The microwave is easy to operate and has great features. The lighting in the oven is fastastic and I love the way that it gently turns on. Great buy at a fair pricepoint for the BOSCH name.
This came with our house when we bought it brand new 3 years ago. We have barely breached 3 years and it no longer turns on (microwave or oven). Absolutely ridiculous for this price point, and we have no choice but to get another one because of the custom built in, but I have zero confidence in this brand now.
Response from bosch-home.comBy BE, CS, June 10, 2020
Hello, thank you for your review. We're sorry to hear about the trouble you're having and we'd be happy to look into this. We'll have a team member follow-up via email to discuss this. Thank you.
Oven is mostly good but the microwave is annoying!
on April 28, 2020
Posted by: Naomi M
(This review was collected as part of a promotion.) It's a good thing I'm tall. Pulling hot things over a pull down door could be tricky otherwise.
I find this unit just ok. Like many other people commented, the oven timer develops a life of its own when you try to use it. It's so annoying that I've just stopped using it. Basically, you can have 5 minutes or 57 minutes with only one or two extra presses of the button. Very annoying and makes absolutely no sense. Also, the timer sound is very very quiet, and the fan on the microwave will continue after the ping, so you think it's still doing its thing. Not the case!
The LED screen on the microwave is basically impossible to read, especially if there's any light on it. The oven seems to cook well, thank goodness. For the first few weeks we used it, the microwave would just stop working and it would tell us to call some 1-800 number. Weird but ok...