Customer reviews from bosch-home.com
Bosch - 500 Series 30" Built-In Double Electric Combination Microwave and Wall Oven with True Convection - Stainless Steel
Average customer rating
4.1
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
41
4 Stars
8
3 Stars
8
2 Stars
3
1 Star
6
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Bosch - 500 Series 30" Built-In Double Electric Combination Microwave and Wall Oven with True Convection - Stainless Steel
Customer Rating
3
Disappointed
on November 29, 2021
Posted by: Jules
[This review was collected as part of a promotion.] We purchased this combination oven through the builder as an upgrade Bosch appliance package and have had temperature issues with the oven itself. Checked the manual to determine how to calibrate the oven temp and the instructions did not make sense as a combination oven was not a choice. Realized the manual I have is not for our model; however, when I go online to get the manual on the Bosch site, it defaults to the manual I have already which is for double ovens. I do not have instructions to calibrate oven for this model. This is very frustrating. Same issue as noted in other reviews with microwave where digital display reverts to faint display while oven display remains bright. We had an error code on the microwave suddenly appear but it went away and seems ok. After reading other reviews, I am worried. We have been in the house less than one year.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 1, 2021
Hi Jules, thank you for your review and we're sorry to hear of your disappointment with your oven. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Mostly favorsble
on October 21, 2021
Posted by: Mart
[This review was collected as part of a promotion.] Oven works fine and like the interior design. Miss seconds on timer which doesn't ding loud enough.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Convection
on August 10, 2021
Posted by: Davey
[This review was collected as part of a promotion.] Quick and perfect convection. Easy to use controls.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Works well - could use see improvement
on June 23, 2021
Posted by: JLO 1
[This review was collected as part of a promotion.] Display dim on microwave. Beeps not very loud on timer. Device actually cooks very nicely.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, June 24, 2021
Hi JLO 1, thank you for your review and we're sorry to hear of your disappointment with your oven. We value your feedback and we will be sure to forward this to our product team. If you refer to your use and care guide, you should be able to adjust the display and sound settings. If you have any further questions or concerns, feel free to contact our 24/7 customer support team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Okay but nothing special
on June 21, 2021
Posted by: Jessica
[This review was collected as part of a promotion.] Have had this oven since May 2021 after ordering in November 2020. Pandemic delays aside, this "combination" unit is two very different units next to each other. The digital displays on the microwave and oven are completely different fonts and brightness (you absolutely cannot see the microwave display) and it looks terrible. No special features at all for the price of the combination. It would be cheaper to spring for a better microwave and better single wall oven in your space than this. Convection features work great and microwave function is typical.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 22, 2021
Hi Jessica, thank you for sharing your review and feedback regarding your Bosch appliance. We will be sure to share this information with our product team. If you have any future questions or concerns, feel free to contact our 24/7 customer support team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Wall oven combo
on June 13, 2021
Posted by: New wall oven combo
[This review was collected as part of a promotion.] Hi, just purchased this Bosch appliance and so fas works perfect We are hoping for many years a good work without any repair. Looks sleek and modern
Gary Deloach
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Combination oven
on April 22, 2021
Posted by: Katie E
[This review was collected as part of a promotion.] Oven works great, heats up quickly and cooks food evenly. Comes with a helpful guide for how to use & cook different types of food. Looks stylish in new kitchen. It is also easy to clean. Overall very satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
FAULTY MICROWAVE
on March 25, 2021
Posted by: DC Designer
[This review was collected as part of a promotion.] The microwave stopped working after the second usage. Either a short circuit or another electric problem happened when opening the microwave door 2 seconds before the end of the cycle. Unit is new and not working. Since this is a combo oven and microwave unit, it is difficult to pull out for repairs: heavy!! Do not recommend this product and do not recommend buying cmbo units.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, March 26, 2021
Hi DC Designer, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. It sounds like you may need a technician to assist. We have added a link to our service locater if needed: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com