Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
Very expensive but doesn't work
on November 27, 2025
Posted by: BoschNH
[This review was collected as part of a promotion.] This is a very expensive appliance that is sturdy but fails a lot. We had two major issues. First time, there was some issue with the door opening/closing that tripped a fuse and prevented to oven from starting. Second time, the oven just went dead. Do not recommend it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 1, 2025
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
[This review was collected as part of a promotion.] It was awesome until it died suddenly! We used this daily and the. For no reason it completely stopped working.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, June 20, 2025
Hi Meghan, thank you for your review. We understand the need for service on an appliance is disappointing and we apologize for the inconvenience. We encourage you to connect with a local authorized Bosch service provider to assist with repairs. If we may help answer any questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
Purchased this microwave oven 5 years ago for a kitchen remodel and loved the sleek design and functionality until it started having issues 2 years ago. The issue is a faulty door switch that continues to blow fuses after even after being replaced. We’ve replaced the door switch 2 times in the last year and it continues to blow the internal fuses. There was a class action lawsuit for the display panel issue, hoping there will be one for the door switch issue soon too.
(This review was collected as part of a promotion.) Because the door folds down you have to reach in a long way to retrieve small items. If the door was hot it would burn my arms. Under the counter installation was not an option. Taking the rack and ceramic plate in and out and finding a place to put them is a bit inconvenient. Trying to sell it used but there is very little interest. A definite fail.
Worked less than 30 seconds! Literally broke within 30 seconds of use. I read multiple poor reviews of this product before I bought it....they are apparently true!
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, February 26, 2024
Hi Phillip, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. Our Bosch Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
We installed the first combo speed micro unit in mid 2016. In December of 2023, the heating functions for both the convection oven and the microwave stopped getting hot. We literally used the oven function maybe two dozen times in those 7 years. We used the micro function nearly every day to heat up food or beverages, not for cooking. I think it may have been the panel that died rendering this unit useless. It was advised that we replace <> not repair, so that's what we did. I hope that the longevity lasts much longer this time.