Customer reviews from bosch-home.com
Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Average customer rating
3.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
28
4 Stars
11
3 Stars
4
2 Stars
5
1 Star
13
72%of customers recommend this product.
(
26 out of
36)
Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Customer Rating
1
Fails more than it Works!
on October 22, 2019
Posted by: Kim in SC
This unit certainly looks good. Sadly, that is the only good thing about this unit. It is just 26 months old. Ours failed 3 times under warranty and 2 times out of warranty and we paid to have it repaired both times out of warranty. Our local appliance store sold us on the quality, but that was not the case with us. The first failure was just 1 month after it was installed - that should have been a red flag. 5 Failures in 26 months is just plain poor quality - Bosch, fix your quality and stand behind your product. We spent a lot of money with all the Bosch appliances with our remodeled Kitchen. Unfortunately, we greatly regret it.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Poor quality, multiple repairs
on December 31, 2019
Posted by: Unhappy
We purchased this microwave and within a year had to replace the door switch. Within a year of replacing the switch, it is once again malfunctioning. We have read many reviewers complaining of the same problem on multiple websites. Bosch has not listened and re-designed this switch (located where the door latch connects into the unit). We also agree with other reviewers that you can barely hear the timer go off. Our Bosch dishwasher timer is very loud and persistent. AND now a SECOND problem has begun, again multiple reviewers are complaining of the same problem, the lighted control panel on the microwave has become very dim. We can barely see it. We are extremely unhappy with this purchase!! We bought all upper-end Bosch appliances when we remodeled our kitchen 3 years ago. We are warning our friends to avoid this microwave when!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Display light and door springs broken after 2 year
on August 29, 2019
Posted by: Dave
Terrible quality for an appliance of this price. Both door springs and the control display broken a month after warranty expired. Do yourself a favor and avoid this product.
I will say we did the rest of our kitchen in Bosch appliances and all other products are working well after around 4 years. They should have recalled/replaced this product - just look online at all the issues this thing has. Because of it I've personally persuaded 3 other families who were doing kitchen remodels to avoid their products - alot more costly for Bosch than if they'd just replaced the shoddy oven.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Just like everyone else- premature failure
on March 29, 2021
Posted by: Patrick
We bought a brand newly constructed house in 2017 and this unit was part of it. With a manufacture date of late 2016, today our microwave (we almost never use the convection oven) started shutting off a few seconds after putting something in and turning it on. It does this repeatedly. Like others, this subpar performance and failure for a nearly $2000 microwave is nearly imcomprehensible. I'm already looking at LG and Samsung so I can throw this unit away, given how many failures it has I'd rather not have to constantly repair it. I will not be buying another Bosch appliance and will instead look to brands like LG, Samsung, etc. that clearly are higher quality.
Response from bosch-home.comBy CM, CS, March 29, 2021
Hello Patrick, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Display Light Will Burn Out
on July 22, 2019
Posted by: Richard
[This review was collected as part of a promotion.] I purchased this product, along with the wall oven, refrigerator, cooktop, and diswasher. Unfortunately the display went out after just two years. Now I have to "guess" my inputs in order to operate the unit. After some research, it appears that most customers experience the same issue. I am very disappointed in the quality of this unit.
Written by a customer while visiting bosch-home.com
Customer Rating
3
The Kitchen Timer Alarm Tone
on September 23, 2019
Posted by: Sandra
The Kitchen Timer Alarm Tone is set on HI, but it's so quiet that we can only hear it if we are standing next to the microwave. And it only goes off once & does not repeat. Very disappointed.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Multi task Kitchen Appliance
on October 31, 2019
Posted by: Chef Bob
[This review was collected as part of a promotion.] Besides looking pretty, is a great addition to have a second oven and a microwave. Would like the microwave end of cycle alarm, louder.
Written by a customer while visiting bosch-home.com
Customer Rating
1
WHEN IT'S WORKING..WOW!
on December 5, 2019
Posted by: BRAD
[This review was collected as part of a promotion.] EXCELLENT OVEN, BOTH MICROWAVE AND CONVECTION, BUT ONLY BUY IT IF YOU PURCHASE THE EXPENSIVE EXTENDED WARRANTY. I HAVE MY THIRD IDENTICAL OVEN, ONLY BECAUSE IT IS THE ONLY OVEN TO FILL THE HOLE IN THE CUSTOM CABINETRY. BOSCH DROPS THE BALL ON THIS MODEL!
Written by a customer while visiting bosch-home.com