Customer reviews from bosch-home.com
Bosch - Espresso Machine with 19 bars of pressure and Milk Frother - Stainless Steel
Average customer rating
4.6
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
91
4 Stars
26
3 Stars
1
2 Stars
2
1 Star
4
95%of customers recommend this product.
(
82 out of
86)
Customer Reviews for Bosch - Espresso Machine with 19 bars of pressure and Milk Frother - Stainless Steel
Customer Rating
2
Less than satisfactory
on July 29, 2020
Posted by: MarkA
[This review was collected as part of a promotion.] When we first installed and used our built-in coffe maker, we loved it. It looks great, has many options of different styles of coffee (make sure to connect it with the app for many recipies), and worked great. However, we seem to keep having things fail on it. Int the first year we have had 3 small plastic pieces break. Then about a month ago, we were running the program to clean the milk system, and the center square metal piece blew out. Ever since that, the milk system does not work well. We always ran the cleaning programs, regullarly washed it, and was carefull using it. Overall we are very dissapointed in the quality of this product.
Response from bosch-home.comBy CJ, CS, July 31, 2020
Hi MarkA, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
I am ruined!!!
on June 29, 2023
Posted by: Peter
[This review was collected as part of a promotion.] This machine has ruined me! Every time I get a coffee from anywhere else, corporate or local, I hate their coffee! Can't wait to get back home and make my own latte, or flat white, or americano. It makes the most amazing coffee, every time. I bought Lavazza beans which make great coffee, every time...did I say that already? Every time.
Love our new Bosch Coffee machine!
Love our new Bosch Coffee machine!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
BOSCH Build-In Coffee Machine
on April 29, 2024
Posted by: Bean
[This review was collected as part of a promotion.] We rely heavily on the machine in our kitchen, using it more frequently than any other appliance. After nearly four years of daily use, we're incredibly pleased with its performance. The cappuccino foam it produces is superb, and the coffee crema is just as it should be. Descaling the machine once a week, depending on water hardness, is a minor task. There are two cleaning procedures: descaling, as mentioned earlier, and another involving a tablet in the coffee powder drawer, typically done every 3-4 weeks. The only drawback is the need to refill the internal water reservoir; a fixed water connection would be preferable. While not the most economical option, this coffee maker has proven to be the best investment we've made for our coffee enjoyment.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Should have listened…
on December 1, 2021
Posted by: Scott
Everyone said don't do it...I should have listened. After about 2 months of operation, I have ordered two new grinders...cleaned, descaled and reset multiple times.
I have a 3K coffee maker that I can only use the pre-ground drawer. Useless. Do your research. No one services Bosch out in rural America...so make sure you can get it serviced when it inevitably shuts down.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 1, 2021
Hi Scott, thank you for your review and we're sorry to hear of your disappointment with your appliance. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Not perfect but pretty convenient
on January 22, 2018
Posted by: arpad9
My background is that of using semi-automatic espresso machines, roasting and of course, grinding my own beans. It's an enjoyable process that, yes, produces better coffee that this machine does (most of the time).
But man, to be able to walk up to the machine, push the button and have pretty darn decent coffee drinks of any kind? Pretty awesome. There's a lot to like about this machine, once you get past the price. I mean, I can put together a really high-end semi-auto setup for this price. Ok, enough about that, I knew what I was getting and how much it cost.
The bean hopper is relatively air-tight and I haven't noticed an issue with beans going stale (of course I'm going through about a pound a week). There are lots of options for each drink: temp, strength, volume... Nice.
I like this machine a lot. It makes good quality espresso and does a good job with milk drinks as well. I use it all day long. That said, it isn't without it's annoyances.
- The HomeConnect is okay for downloading drink "recipes," but other than that, it's USELESS. This is the most annoying "feature." One would think that with a connected coffee machine, you could get it to turn on and wake you up with a delicious, fresh coffee? NOPE. When it starts up it insists on doing a rinse... which puts water in your cup, if you were to have one positioned. Well, I think, I'll just leave it on? NOPE. It times out at a maximum of 8 hours. So if you want coffee when you wake up (or when you unlock your door coming home), make sure you're only getting 7:55 minutes of sleep and turning on the machine is the last thing you did before you got in bed. What's the point?
- It won't integrate with your existing smart home. They say you can use IFTTT but I haven't tried it because... what's the point?
- While the HomeConnect does let you download coffee recipes, you can't add these individual recipes to your "Favorites." The consequence of this is that you can only select a single custom coffee from the panel. Favorites could have been much better.
- The control disk on the interface sometimes spins easily, sometimes not.
- It doesn't know when the milk container is empty so if you're making a series of milk drinks and don't notice, it'll spew large quantities of steam instead of warning you.
- I'm currently in "needs cleaning" mode while I wait for cleaning tablets to arrive. It would have been nice if they included a couple of samples (and a water filter) with the machine... or at least if it had warned me ahead of time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Consistent Cup
on April 27, 2020
Posted by: Beach
[This review was collected as part of a promotion.] Best built-in coffee maker on the market. It makes a great cup of coffee, consistently, with or without milk. The milk frothing is fantastic! That being typed, it's not without it's draw backs. Althought the options for espresso, coffee, ristretto, capuccino, etc are remarkable, the fact that the "tray," which collects rinse water needs to be emptied about every 4-5 cups is somewhat annoying. Also, the WiFi functionality is tough, b/c the machine generally has to rinse between cups, so you can't simply leave your cup under the spout to have a hot cup waiting for you in the AM, b/c you'll have rinse water in your cup.
Written by a customer while visiting bosch-home.com
Customer Rating
1
oh my - such good coffee - such a BAD machine
on August 31, 2020
Posted by: tobin
The machine was installed 3 weeks ago. about a week of use and the brewing unit failed. GREAT appliance store brought me a replacement while the original was being fixed. Now the replacement wont work. It's telling me to insert the water canister. This is ridiculous.
Response from bosch-home.comBy CJ, CS, September 2, 2020
Hi Tobin, we apologize this has been your experience and appreciate you bringing it to our attention. Please contact our 24/7 customer service team at 800-944-2904, who would be happy to provide real-time assistance. You may also email our team at BoschCare@bshg.com with your contact information, and we'll be happy to respond.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Love it!!
on December 3, 2019
Posted by: QCJewel
[This review was collected as part of a promotion.] I'm in the middle of a remodel and I had space for more cabinets in my bathroom and I thought to myself..."why don't we put a coffee machine in the bathroom?!" So....we did.
It's prefect and love using it in the morning when I've finished with my shower. I haven't tried any of the recipes yet but plan on doing that
The only two things I that I can't program it to brew a cup of coffee at a certain time. Also I can't download any of the recipes that are in the Cafe World.
Other than that it's awesome!!
Written by a customer while visiting bosch-home.com