Customer reviews from oster
Oster - Electric Skillet - Black
Average customer rating
1.6
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
10
14%of customers recommend this product.
(
2 out of
14)
Customer Reviews for Oster - Electric Skillet - Black
Customer Rating
1
BUY AT YOUR OWN RISK
on November 4, 2014
Posted by: barb1023
from Sparta, MO, United States
Gender:Female
I don't know if I got a lemon or it's suppose to shut down and then gets hot again. I have cooked with an electric skillet for over 36 years and have never had one that just shuts down and starts back up. I will never order one thru the internet again. I can not send it back because I can't justify paying the shipping and handling cost and end up with the same problem. I really do not think that is a very good guarantee as much as shipping and handling would cost. Live and learn and I have learned not to buy anything OSTER
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, April 23, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting oster
Customer Rating
1
poorly made
on October 14, 2014
Posted by: Cougar
from Plymouth, WI, United States
Gender:Female
We purchased this skillet about one 10 months ago. Went to use it one morning only to find that it was not working. Upon examination we found that the heating coil under the pan had split open.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, November 1, 2019
Thank you for bringing this to our attention. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
5
Everone Needs This!
on February 23, 2015
Posted by: tatzgrrly
from Lexington, SC, United States
Gender:Female
I purchased this skillet and I love it! I use it all of the time.It is easy to clean and makes dinner a breeze!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Disappointment
on June 28, 2015
Posted by: ljfrance
from NM
Gender:Female
My husband bought me an Oster Kitchen over 30 years ago and I was extremely happy with it so I was ecstatic when I found and Oster Electric (12x16) skillet. After just a few uses the non-stick coating started bubbling up and is now beginning to peel. Of course I didn't save the receipt, so I am stuck with having to replace it with only a few short months of use. You can bet the next one will not be an Oster!!
No, I would not recommend this to a friend.
Response from osterBy Oster, Customer Service, June 29, 2015
Yikes! You are so suppose to be enjoying a meal without any worries, so I understand how you feel. Please contact Oster direct at (800) 334-0759, so that we can assist you with this matter as soon as possible. Thank you!
Written by a customer while visiting oster
Customer Rating
2
Handle Broke
on January 3, 2016
Posted by: ayetalk
from Cincinnati, OH, United States
Gender:Male
[This review was collected as part of a promotion.] Had for several months. While washing dishes, the handle snapped off.
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, January 18, 2016
7 months is hardily enough time to get the true potential out of your Oster skillet. Call us at (800) 334-0759, and I will happily take care of you. Thanks!
Written by a customer while visiting oster
Customer Rating
1
Nothing wrong with the pan itself...
on June 16, 2018
Posted by: wendyjoyce97
from California, USA
Gender:Female
I love this little skillet, but the cord is INSANELY short. It's ridiculous. There is NO way someone who actually uses a skillet would agree to and say Oh Yes, a short cord makes all kinds of sense! It's just dumb. I wouldn't recommend it nor buy it again simply because of the dumb short cord.
No, I would not recommend this to a friend.
Response from osterBy Oster , Customer Care, June 19, 2018
Thank you for sharing your feedback with us. We will forward your comments over to the appropriate department. We also want to highlight that a short power-supply cord is provided to reduce the hazards resulting from entanglement or tripping over a longer cord.
Written by a customer while visiting oster
Customer Rating
4
Cleans up easily, browns foods nicely
on December 30, 2015
Posted by: ColoradoOster
from Colorado Springs, CO, United States
Gender:Female
[This review was collected as part of a promotion.] I purchased this about a year ago and have thoroughly enjoyed it with the exception of it not being immersible as was the one I replaced. The Duraceramic coating does cook/brown differently from other non-stick coatings and that takes a bit of getting used to.
Cleaning it is easy, but I do wish I could immerse it. Overall a great purchase.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Don't Buy for Any Reason
on February 17, 2019
Posted by: Suspicious
I hate this frying pan. I always thought Oster products were top quality. This frying pan either burns everythign or doesn't cook it enough. I have tried everything. I am going to junk it. I don't even want to give it away for fear of what could happens
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 5, 2019
Oh no! That is definitely not the kind of experience that we want you to have. We have high expectations for our products here at Oster. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting oster